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HubSpot CRM vs Kixie Comparison

Last updated:

HubSpot CRM

4.4(3,236 reviews)

Starting at $45 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Kixie

4.7(740 reviews)

Starting at $35 paid

  • Small Business
  • Mid-Market

Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call coaching directly from the CRM.…

Kixie leads on user satisfaction with a 4.7-star rating across 740 reviews.

HubSpot CRM vs Kixie — at a glance

FeatureHubSpot CRMKixie
Rating4.4 / 54.7 / 5
Reviews3,236740
Starting price$45 /Month$35 paid
Free trial Yes No
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesSmall Business, Mid-Market
CategoryCRM SoftwareAuto Dialer Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacCloud, Mobile - iOS, Mobile - Android, Chrome Extension
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineEmail Support, Phone Support, Live Chat, Help Center, Onboarding Support
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUS

Key differences between HubSpot CRM and Kixie

  • Pricing: HubSpot CRM starts at $45 /Month, while Kixie starts at $35 paid.
  • Free trial: HubSpot CRM offers a free trial; Kixie does not.
  • Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Kixie targets Small Business and Mid-Market.
  • User satisfaction: Kixie scores higher with a 4.7-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Kixie supports Cloud, Mobile - iOS, Mobile - Android, Chrome Extension.

HubSpot CRM vs Kixie — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Kixie

Best for

Small Business, Mid-Market

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Kixie tends to fit Small Business and Mid-Market better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Kixie is an AI-powered sales dialer and engagement platform that integrates deeply with HubSpot and Salesforce to enable one-click calling, automated SMS, local presence dialing, and call ... Read More about Kixie

Entry Level Pricing

  • Starts from $45 , Billed Yearly
  • Starts from $35 , per user/month

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.1/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.36

(3236)

Best Company Size

1-1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM lets your team centralize all customer interactions in one place, so everyone stays informed and miscommunication drops. You can collaborate more easily and respond to customer needs faster.
  • User-Friendly Interface: HubSpot CRM is designed for simplicity, letting users of all technical levels work through it easily. This means less training time for your staff and more focus on building relationships with clients.
  • Analytics and Reporting: Powerful analytics tools help you understand sales performance and customer behavior. This data-driven approach supports informed decisions that can increase conversions and revenue growth.

Kixie

  • CRM-Native Dialing: Calling directly from HubSpot or Salesforce records with automatic activity logging eliminates tab-switching and manual CRM updates — reps stay in their workflow.
  • More Conversations Per Hour: PowerCall multi-line dialing connects reps only to live humans, eliminating voicemail and ring-time waste and tripling effective calling capacity.
  • Higher Answer Rates: Local presence dialing shows a local number to prospects, significantly improving pick-up rates versus an unknown out-of-state number.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Kixie

  • HubSpot-native sales teams wanting a power dialer that logs calls automatically without leaving HubSpot
  • SMB outbound sales teams looking to triple live conversation volume without switching CRMs or building custom integrations
  • Sales managers wanting real-time call coaching and automatic transcription to accelerate rep ramp time
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Pricing scales quickly with advanced features — teams under 20 seats often switch to Pipedrive or Freshsales for lower per-user costs
  • Customization requires API work or third-party apps — businesses with non-standard sales processes add Salesforce or Microsoft Dynamics instead
  • Interface complexity deters small teams — companies under 10 people frequently choose Zoho CRM or Capsule for simpler workflows

Kixie

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do HubSpot CRM and Kixie Compare on Features?

Total Features

38 Features

10 Features

Unique Features

No unique features

No unique features

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Compare HubSpot CRM and Kixie on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $45 , Billed Yearly
      • $35 , per user/month

      Pricing Plans

      • Free Tools

        • Free Marketing tools

        • Free Sales tools

        • Free Service tools

        Show more +

      • Starter

        • Marketing Hub Starter

        • Includes 1,000 marketing contacts

        • Sales Hub Starter Includes 2 paid users

        Show more +

      • Professional

        • Includes features of Starter plan, plus

        • Marketing Hub Professional

        • Includes 2,000 marketing contacts

        Show more +

      • Browse all pricing plans
      • Integrated

        $35

        paid

        • Click-to-call

        • SMS

        • Call recording

        Show more +

      • Professional

        $65

        paid

        • PowerCall dialer

        • Local presence

        • AI transcription

        Show more +

      • Ultimate

        $95

        paid

        • Unlimited calling

        • Multi-line dialing

        • Custom integrations

        Show more +

      Pricing Page

      HubSpot CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      HubSpot CRM User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 740 reviews)

      Rating Distribution

      2130

      684

      84

      40

      234

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3172 reviews, with strong overall satisfaction.

      What buyers like

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
      • Integrates with Google Suite and offers open APIs for tracking and productivity.
      • Contact and task management interface is accessible to non-technical users.

      Common complaints

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
      • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

      Buyer sentiment

      Buyer sentiment is very strong across 740 reviews, with consistently positive feedback.

      What buyers like

      • Best-in-class HubSpot integration — calls, SMS, voicemails, and dispositions log to HubSpot automatically without rep data entry, keeping CRM data clean.
      • PowerCall parallel dialer delivers 3-5x more live conversations per hour, directly increasing pipeline generation without adding headcount.
      • Local presence dialing matches caller ID to the prospect's area code, improving answer rates by 30-50% on average.

      Common complaints

      • Primarily US and Canada focused for telephony features; international calling capabilities and local presence are more limited outside North America.
      • Per-user pricing at the Professional tier ($65/user) adds up for larger teams; 20+ seat deployments should negotiate volume pricing.

      Pros and Cons

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

      • Best-in-class HubSpot integration — calls, SMS, voicemails, and dispositions log to HubSpot automatically without rep data entry, keeping CRM data clean.

      • PowerCall parallel dialer delivers 3-5x more live conversations per hour, directly increasing pipeline generation without adding headcount.

      • Local presence dialing matches caller ID to the prospect's area code, improving answer rates by 30-50% on average.

      • Primarily US and Canada focused for telephony features; international calling capabilities and local presence are more limited outside North America.

      • Per-user pricing at the Professional tier ($65/user) adds up for larger teams; 20+ seat deployments should negotiate volume pricing.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used HubSpot CRM or Kixie? Tell buyers what actually differs.

      List of Customers

      Customers

      Classpass

      Classpass

      Avison Young

      Avison Young

      Crunch Fitness

      Crunch Fitness

      No Customers information available.

      Media and Screenshots

      Screenshots

      HubSpot CRM

      13 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to HubSpot CRM and Kixie in 2026

      Alternatives

      No Alternative products available.

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      Add another option to compare side by side

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HubSpot CRM or Kixie?
      Kixie edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HubSpot CRM and Kixie offer a free trial?
      HubSpot CRM offers a free trial. Kixie does not.
      What is the starting price of HubSpot CRM vs Kixie?
      HubSpot CRM starts at $45 /Month. Kixie starts at $35 paid.
      What are the top alternatives to HubSpot CRM?
      Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.