Compare HR365 Helpdesk vs Serviceaide ChangeGear

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HR365 Helpdesk (20) Get Quote Get Quote	Serviceaide ChangeGear (86) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More	Serviceaide ChangeGear is a robust and trusted IT service management (ITSM) platform that has been honored as ‘best in class’ by Gartner, Pink Elephant, and Forrester. The highly innovative ... Read More
Entry Level Pricing	Starts from $49	Not Available
Free Trial Availability	Get Free Trial	No free trial
User Ratings	2.2 (2)	3.9 (135)
	Get Quote	Get Quote

Features

Total Features	0 Features	13 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$49	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	2.2 (based on 2 reviews)	3.9 (based on 135 reviews)
Rating Distribution	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 40 Very Good 30 Good 9 Poor 4 Terible 3
Expert's Review generated by AI	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more	Serviceaide ChangeGear stands out as a robust IT service management solution appreciated by users for its comprehensive workflow and approvals functionalities, facilitating smooth audit ...Read more
Pros and Cons	Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Excellent workflow/approvals functionality for tracking audits effectively. Enhances communication and collaboration among various business areas. Flexibility in designing and deploying requests quickly without coding. Ability to develop and maintain custom forms and workflows. Adapting to the richness of features and customizations can be complex for newcomers without adequate support. Limited third-party apps and connectors in the Marketplace may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	KPMG Apollo Bank SIEMENS	ipc Boston Financial Cloudsmartz

Media and Screenshots

Screenshots	5 Screenshots	3 Screenshots

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HR365 Helpdesk offers Free Trial, but Serviceaide ChangeGear does not.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Serviceaide ChangeGear is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HR365 Helpdesk begins at $49/Month, while pricing details for Serviceaide ChangeGear are unavailable.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Serviceaide ChangeGear includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, SunView ChangeGear, InvGate Service Desk, IBM Control Desk, TechExcel ServiceWise, Scopedesk, HaloITSM and GearsApp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HR365 Helpdesk vs Serviceaide ChangeGear

HR365 Helpdesk

Serviceaide ChangeGear

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure