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Compare HR365 Helpdesk vs Scopedesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

HR365 Helpdesk - Service Desk Software

HR365 Helpdesk

(20)
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Scopedesk - Service Desk Software

Scopedesk

(1)
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Overview
Affiliate Disclosure

Description

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

Entry Level Pricing
  • Starts from $49
  • Starts from $79
Free Trial Availability
  • Free Trial available
User Ratings

2.2

(2)

5

(1)
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Pricing

Pricing Option
      Starting From
      • $49
      • $79
      Pricing Plans
      • Not Available
      • Not Available
      Pricing Pagehr365-helpdesk pricingscopedesk pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      2.2

      (based on 2 reviews)

      5

      (based on 1 reviews)
      Rating Distribution

      Excellent

      20

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.

      • Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless.

      • Simplifies communication through focused ticketing and email features, enhancing customer support.

      • User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations.

      • Newcomers may find the richness of features and customizations overwhelming without adequate support.

      • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Customers

      Customers
      KPMG

      KPMG

      Apollo Bank

      Apollo Bank

      SIEMENS

      SIEMENS

      No Customers information available.

      Media and Screenshots

      Screenshots
      Helpdesk Focus

      5 Screenshots

      No screenshots available.

      Alternatives

      Alternatives
      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both HR365 Helpdesk and Scopedesk offer a Free Trial.

      HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

      Scopedesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for HR365 Helpdesk Starts at $49/Month whereas for Scopedesk Starts at $79/Month.

      Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

      Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Deskero, SeamlessDesk, HelpDesk, ReadyDesk, Sitehelpdesk, AzureDesk, DeskXpand and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
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