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Hopps vs Centreon Comparison

Last updated:

Hopps

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Hopps is an instant onscreen service from reliable, cloud-based experts adept at using 30+ top tools. From Facebook Ads to WordPress and Data Studio, they can help you with your technical issues. The vetted experts make…

Centreon

4.8(105 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business decisions with confidence, redu…

Centreon leads on user satisfaction with a 4.8-star rating across 105 reviews.

Hopps vs Centreon — at a glance

FeatureHoppsCentreon
Rating4.8 / 5
Reviews105
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Hopps and Centreon

  • Free trial: Centreon offers a free trial; Hopps does not.
  • Deployment: Hopps supports SaaS/Web/Cloud; Centreon supports SaaS/Web/Cloud.

Hopps vs Centreon — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hopps - New SaaS Software
Talk to an expert
Talk to an expert
Centreon - Service Desk Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Hopps

Best for

Large Enterprises, Medium Business, Small Business

Centreon

Best for IT teams needing accurate, real-time infrastructure monitoring and alerting.

Choose if
  • You require comprehensive monitoring across local and cloud IT infrastructures.
  • Your team needs customizable dashboards for tailored visualization of critical metrics.
  • You want proactive alerting via GUI and email to quickly address IT issues.
Consider alternatives if
  • Your organization lacks dedicated IT expertise to manage a complex monitoring tool.
  • You depend heavily on extensive third-party app integrations and marketplace connectors.

Hopps typically suits Large Enterprises and Medium Business. Centreon tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hopps is an instant onscreen service from reliable, cloud-based experts adept at using 30+ top tools. From Facebook Ads to WordPress and Data Studio, they can help you with your technical ... Read More about Hopps

Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business ... Read More about Centreon

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hopps

No key benefits available yet.

Centreon

  • Comprehensive Monitoring: Centreon provides a holistic view of your IT infrastructure, allowing you to monitor applications, servers, and network devices in real time. This means you'll be able to detect and address issues before they impact your business.
  • Customizable Dashboards: With Centreon's user-friendly interface, I can easily create dashboards designed for my needs that show critical metrics and KPIs. This lets me, as a manager, make informed decisions quickly and effectively.
  • Scalability for Growth: Whether you're a small startup or a large enterprise, Centreon scales easily with your needs. This flexibility means you can expand monitoring capabilities as your organization grows without switching platforms.
Best fit

Best fit

Hopps

No best-fit guidance available yet.

Centreon

  • 50 to 5,000 employees
  • IT services, telecommunications, finance, healthcare, and manufacturing
  • IT Managers, Network Administrators, System Administrators, and DevOps Engineers
Watchouts

Reasons buyers look elsewhere

Hopps

No alternatives guidance available yet.

Centreon

  • Users may seek alternatives to Centreon if they require more intuitive user interfaces or simplified navigation, as some find Centreon's interface complex and challenging for new users to grasp quickly.
  • Organizations with specific compliance or regulatory needs might explore alternatives that offer enhanced reporting capabilities or better integration with existing systems to meet their unique requirements.
  • Businesses experiencing scalability issues may consider other solutions that can efficiently handle increased monitoring demands without compromising performance, particularly as their IT environments grow.

Software Demo

Demo

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How do Hopps and Centreon Compare on Features?

Total Features

6 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Hopps and Centreon on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Centreon pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Hopps User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      50

      1

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Instant technical support
      • Expert assistance available
      • Supports multiple tools

      Common complaints

      • Limited to specific tools
      • May require internet connection
      • Potential wait times for support

      Buyer sentiment

      Users highly value Centreon’s accurate real-time monitoring and alerting capabilities, though some find the complexity challenging and desire more integrations.

      What buyers like

      • Accuracy of monitoring
      • Alert system effectiveness
      • Customizable dashboards

      Common complaints

      • Steep learning curve
      • Limited marketplace integrations

      Pros and Cons

      • Provides immediate access to technical expertise.

      • Supports a wide range of tools and platforms.

      • Reduces downtime with quick resolutions.

      • Expert availability may vary.

      • Limited to specific technical issues.

      • Accurate real-time device monitoring with effective alerting via GUI and email

      • Comprehensive infrastructure coverage including support for cloud and AIOps technologies

      • Customizable dashboards enabling tailored visualization of critical metrics

      • Steep learning curve for beginners due to feature complexity

      • Limited marketplace apps and connectors restricting advanced integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Hopps or Centreon? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Accor Hotels

      Accor Hotels

      Airbus

      Airbus

      Total

      Total

      Media and Screenshots

      Screenshots

      No screenshots available.

      centreon

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Hopps and Centreon in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hopps or Centreon?
      Centreon edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hopps and Centreon offer a free trial?
      Centreon offers a free trial. Hopps does not.
      What is the starting price of Hopps vs Centreon?
      Hopps starts at Contact for pricing. Centreon starts at Contact for pricing.
      What are the top alternatives to Hopps?
      Top alternatives to Hopps include Zoho Desk, JumpSeat, Qualified, Copilot, Technicaly.
      What are the top alternatives to Centreon?
      Top alternatives to Centreon include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.