Hightouch vs Runn vs Smartsheet Comparison
Hightouch
Starting at Free free
- Mid-Market
- Enterprise
Hightouch is the leading Reverse ETL platform that syncs data from warehouses (BigQuery, Snowflake, Redshift, Databricks) into business tools like Salesforce, HubSpot, Marketo, and 200+ destinations. It enables data team…
Runn
Starting at $8 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Revamp the way your company manages resources with Runn: an intuitive Resource Planning and Forecasting Software. This innovative tool offers comprehensive visibility across sales, projects, and the required personnel. S…
Smartsheet
Starting at $9 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…
Hightouch leads on user satisfaction with a 4.7-star rating across 310 reviews.
Hightouch vs Runn vs Smartsheet — at a glance
| Feature | Hightouch | Runn | Smartsheet |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 | 4.6 / 5 |
| Reviews | 310 | 1 | 2,318 |
| Starting price | Free free | $8 /User/Month | $9 /month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Mid-Market, Enterprise | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | ETL Tools | Resource Management Software | Project Management Software |
| Platforms | Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | Available |
| Support modes | Help Center, Community Forum, Email Support, Dedicated CSM (Enterprise) | Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | — | US | US |
Key differences between Hightouch and Runn
- Pricing: Hightouch starts at Free free, while Runn starts at $8 /User/Month.
- Free trial: Runn offers a free trial; Hightouch does not.
- Target audience: Hightouch is built for Mid-Market and Enterprise, while Runn targets Large Enterprises and Medium Business.
- User satisfaction: Hightouch scores higher with a 4.7-star average.
- Deployment: Hightouch supports Cloud; Runn supports SaaS/Web/Cloud.
Compare Hightouch vs Runn vs Smartsheet — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most ETL Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
Download this Hightouch vs Runn vs Smartsheet comparison
Get the full side-by-side as a PDF — these picks plus the top ETL Tools tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Mid-Market, Enterprise
Best for real-time resource planning and project workload management.
- You need dynamic resource allocation to adapt to changing project priorities.
- Your team size ranges between 50 and 500 employees in consulting or SaaS sectors.
- You want up-to-the-minute visibility into project progress and team performance.
- You require highly customizable project management features tailored to specific workflows.
- Your organization prioritizes integrated communication tools like chat or video conferencing.
Best for teams needing customizable, spreadsheet-style project management with automation.
- You require flexible workflows adaptable to complex project plans and diverse teams.
- You want strong project management features like Gantt charts, dashboards, and resource tracking.
- You value automation to reduce manual errors and save time in project execution.
- Your team needs extensive offline functionality due to unreliable internet access.
- You prefer simple, ready-to-use workflows without investing time in customization or training.
Hightouch typically suits Mid-Market and Enterprise. Runn tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hightouch is the leading Reverse ETL platform that syncs data from warehouses (BigQuery, Snowflake, Redshift, Databricks) into business tools like Salesforce, HubSpot, Marketo, and 200+ ... Read More about Hightouch | Revamp the way your company manages resources with Runn: an intuitive Resource Planning and Forecasting Software. This innovative tool offers comprehensive visibility across sales, ... Read More about Runn | Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
| |
SpotScoreWhat's this? ↗ | 9.4/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 50 to 500 employees | 50-500 employees501-5,000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Turn Warehouse Data into Business Action: Hightouch closes the gap between analytics and execution — customer data in your warehouse becomes live segmentation, enrichment, and personalization in your business tools.
- Eliminate Custom Data Pipelines: Teams using Hightouch avoid building and maintaining bespoke ETL scripts to push data from the warehouse to CRM, MAP, or CDP — reducing engineering overhead.
- No-Code Audience Activation: Customer Studio lets marketing teams build warehouse-backed audiences and push them to ad platforms or CRMs without filing data team tickets.
- Project Management: With Runn, you can easily visualize and manage your team's workload. It helps managers allocate resources effectively, confirming that no one is overburdened while maximizing productivity.
- Real-Time Insights: Runn provides up-to-the-minute data on project progress and team performance. Executives appreciate having these insights at their fingertips, letting them make informed decisions that drive organizational success.
- Flexible Resource Planning: Whether you're scaling up for a big project or adjusting to changing priorities, Runn allows you to adapt your resource allocation dynamically. Administrators love how this flexibility helps meet deadlines without compromising quality.
- With Smartsheet, teams can collaborate in real-time, keeping everyone aligned. This builds transparency and accountability within projects, making it easier for managers to track progress.
- Customizable Dashboards: Smartsheet offers customizable dashboards that let you visualize project data at a glance. This feature helps executives make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
- Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
Best fit
- Data teams activating CRM enrichment by syncing warehouse-derived firmographics into Salesforce
- Marketing teams building lookalike audiences in Meta and Google from warehouse behavioral data via Customer Studio
- Growth teams triggering personalized email sequences in Braze based on product usage signals from BigQuery
- 50 to 500 employees
- Consulting, SaaS, Marketing Technology (Martech), and Professional Services
- Project Managers, Resource Managers, Operations Directors, and Team Leads
- 50-5,000 employees.
- Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
- Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Lacks customizable project templates — teams needing industry-specific workflows often switch to Monday.com or Asana
- Pricing starts at $25/user/month — smaller agencies under 10 people typically choose Toggl Plan or Harvest instead
- No native chat or video — teams relying on real-time communication integrate Slack separately or move to Basecamp
- Pricing exceeds $25/month per user for most teams — competitors like Monday.com and Asana offer similar features at $10–15/month
- Lacks native construction and software development templates — teams in these industries typically layer in specialized tools like Procore or Jira
- Steep learning curve requires 4–6 weeks of training for new users — alternatives like Trello and ClickUp have faster onboarding
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Hightouch, Runn and Smartsheet Compare on Features?
Total Features | 5 Features | 11 Features | 21 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Hightouch, Runn and Smartsheet on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | — |
Single Sign-On (SSO) | — | — |
Multi-Factor Auth (MFA) | — | — |
Data Encryption | — | — |
Audit Logs | — | — |
Data Residency | — | 🇺🇸 US |
Hightouch vs Runn User Reviews & Rating Comparison
User Ratings | 4.7 (based on 310 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 310 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 1 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Silverstripe  Ralabs  Somardigital |  Pfizer  Whirlpool  Western Digital |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
|---|---|---|
Videos | No videos available. |  3 Videos |
Alternatives
Alternatives | No Alternative products available. |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Resource Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hightouch or Runn?
- Hightouch edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Hightouch and Runn offer a free trial?
- Runn offers a free trial. Hightouch does not.
- What is the starting price of Hightouch vs Runn?
- Hightouch starts at Free free. Runn starts at $8 /User/Month.
- What are the top alternatives to Runn?
- Top alternatives to Runn include Smartsheet, RationalPlan, Saviom Enterprise Resource Management, Retain, eResource Scheduler.