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Hibox vs Trillian Comparison

Last updated:

Hibox

4.8(70 reviews)

Starting at $4 /User/Month

  • Large Enterprises
  • Medium Business

Hibox is a complete business instant messaging software solution. Hibox is open source and free to use, thanks to its extensive collection of functions and flexible configuration options it can be enriched with ad-ons. T…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Hibox leads on user satisfaction with a 4.8-star rating across 70 reviews.

Hibox vs Trillian — at a glance

FeatureHiboxTrillian
Rating4.8 / 5
Reviews70
Starting price$4 /User/Month$3.33 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Hibox and Trillian

  • Pricing: Hibox starts at $4 /User/Month, while Trillian starts at $3.33 /Month.
  • Deployment: Hibox supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Hibox vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hibox - Business Instant Messaging Software
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Trillian - Business Instant Messaging Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Hibox

Best for customizable, open source team messaging with flexible integrations.

Choose if
  • You need an open source messaging platform for extensive customization.
  • Your team requires flexible configuration and add-on support for workflows.
  • You want easy integration with external systems via innovative architecture.
Consider alternatives if
  • You lack technical resources to manage and configure open source software.
  • You require turnkey solutions with out-of-the-box proprietary enterprise integrations.

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Hibox typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hibox is a complete business instant messaging software solution. Hibox is open source and free to use, thanks to its extensive collection of functions and flexible configuration options it ... Read More about Hibox

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Starts from $4
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(70)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trillian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Hibox and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Hibox pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Hibox User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      1

      0

      0

      0

      0

      72

      28

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Hibox's flexibility, open source nature, and integration capabilities.

      What buyers like

      • Customizability
      • Integration options
      • Ease of conversation analysis

      Common complaints

      • Setup complexity
      • Limited pricing transparency

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • Open source nature allowing extensive customization

      • Flexible configuration and add-on support

      • Innovative architecture enabling easy integration with external systems

      • Lack of publicly available pricing details for premium tiers

      • Potential complexity in setup due to open source and configuration options

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      Billing Details

      1 Screenshots

      Group Chat

      5 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Hibox and Trillian in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hibox or Trillian?
      Hibox edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Hibox and Trillian offer a free trial?
      Neither Hibox nor Trillian currently lists a free trial.
      What is the starting price of Hibox vs Trillian?
      Hibox starts at $4 /User/Month. Trillian starts at $3.33 /Month.
      What are the top alternatives to Hibox?
      Top alternatives to Hibox include Teamline, Slack, Glip, Google Chat, Dialog.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.

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