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HelpRealm vs LiveAgent vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

HelpRealm - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $15

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

8.0/10

9.8/10

User Ratings

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Software Demo

Demo

HelpRealm has not given any software demo yet

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How do HelpRealm, LiveAgent, Zendesk Support and Zoho Desk Compare on Features?

Total Features

12 Features

25 Features

Unique Features

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      What Do HelpRealm, LiveAgent, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $15

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          liveagent pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          HelpRealm vs LiveAgent vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of HelpRealm

          Pros and Cons of LiveAgent

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          LiveAgent_customers_0

          LiveAgent_customers_0

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_2

          LiveAgent_customers_2

          Media and Screenshots

          Screenshots

          HelpRealm : Dashboard screenshot

          1 Screenshots

          Inside of Tickets

          14 Screenshots

          Videos

          No videos available.

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveAgent offers Free Trial, but HelpRealm does not.

          HelpRealm is designed for Freelancers and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of LiveAgent begins at $15/User/Month, while pricing details for HelpRealm are unavailable.

          Some top alternatives to HelpRealm includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, EngageBay Helpdesk System, ReadyDesk, Support.cc by 500apps and BoldDesk.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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