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HelpRealm vs Help Scout vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

HelpRealm - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit ... Read More

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $20 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

8.0/10

9.7/10

User Ratings

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Software Demo

Demo

HelpRealm has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do HelpRealm, Help Scout, Zendesk Support and Zoho Desk Compare on Features?

Total Features

12 Features

15 Features

Unique Features

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      What Do HelpRealm, Help Scout, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $20 , Billed Yearly

          Pricing Plans

          • Not Available
          • Standard

            • 2 Mailboxes (Additional Mailboxes are $10 each per month)

            • 1 Docs site (Additional Docs sites are $20 each per month)

            • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

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          • Plus

            • Includes features of Standard plan, plus

            • 5 Mailboxes (Additional Mailboxes are $10 each per month)

            • 2 Docs sites (Additional Docs sites are $20 each per month)

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          • Pro

            • Includes features of Plus plan, plus

            • 25 Mailboxes (Additional Mailboxes are $10 each per month)

            • 10 Docs sites (Additional Docs sites are $20 each per month)

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          Pricing Page

          Pricing information not available

          help-scout pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          HelpRealm vs Help Scout vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          237

          Very Good

          67

          Good

          11

          Poor

          5

          Terible

          5

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of HelpRealm

          Pros and Cons of Help Scout

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          YETI

          YETI

          Trello

          Trello

          Mixmax

          Mixmax

          Media and Screenshots

          Screenshots

          HelpRealm : Dashboard screenshot

          1 Screenshots

          Help Scout

          7 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Help Scout offers Free Trial, but HelpRealm does not.

          HelpRealm is designed for Freelancers and Small Business.

          Help Scout is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Help Scout begins at $20/User/Month when Billed Yearly, while pricing details for HelpRealm are unavailable.

          Some top alternatives to HelpRealm includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, EngageBay Helpdesk System, ReadyDesk, Support.cc by 500apps and BoldDesk.

          Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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