IBM
BoldDesk offers Free Trial, but HelpRealm does not.
HelpRealm is designed for Freelancers and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for HelpRealm are unavailable.
Some top alternatives to HelpRealm includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, EngageBay Helpdesk System, ReadyDesk, Support.cc by 500apps and BoldDesk.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.