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HelpRealm vs BoldDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

HelpRealm - Help Desk Software
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BoldDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $8 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

8.0/10

8.7/10

User Ratings

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Software Demo

Demo

HelpRealm has not given any software demo yet

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How do HelpRealm, BoldDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

12 Features

15 Features

Unique Features

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      What Do HelpRealm, BoldDesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $8 , Billed Yearly

          Pricing Plans

          • Not Available
          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

            Show more +

          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

            Show more +

          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

            Show more +

          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          bolddesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          HelpRealm vs BoldDesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of HelpRealm

          Pros and Cons of BoldDesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          Media and Screenshots

          Screenshots

          HelpRealm : Dashboard screenshot

          1 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          BoldDesk offers Free Trial, but HelpRealm does not.

          HelpRealm is designed for Freelancers and Small Business.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for HelpRealm are unavailable.

          Some top alternatives to HelpRealm includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, EngageBay Helpdesk System, ReadyDesk, Support.cc by 500apps and BoldDesk.

          Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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