IBM
Yes, both Help Desk Premier and BoldDesk offer a Free Trial.
Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for Help Desk Premier are unavailable.
Some top alternatives to Help Desk Premier includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.