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Heartland Payroll vs Paylocity Web Pay Comparison

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Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

Paylocity Web Pay

4.7(1,198 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Paylocity Web Pay is a cloud-based payroll software that helps businesses reduce time spent on managing payroll and effortlessly process employee information. The system offers features like time and attendance tracking,…

Paylocity Web Pay leads on user satisfaction with a 4.7-star rating across 1,198 reviews.

Spotsaas Analysis

Heartland PayrollPaylocity Web Pay

The core difference between Heartland Payroll and Paylocity Web Pay lies in their target company sizes and industries, with Heartland focusing on small to mid-sized businesses (20-500 employees) and Paylocity catering to larger organizations (50-1,000 employees). Heartland Payroll is ideal for businesses in retail, hospitality, and healthcare seeking streamlined payroll solutions, while Paylocity Web Pay suits larger enterprises across various sectors looking for comprehensive payroll and HR management.

- Best for small to mid-sized businesses (20-500 employees) - Strong support and automated tax filings - Ideal for retail, hospitality, and healthcare sectors - Suitable for Payroll Managers and HR Directors - Focuses on reducing manual work with integrated payment processing - Great for businesses needing streamlined payroll solutions

- Designed for larger organizations (50-1,000 employees) - Serves multiple industries including healthcare and technology - Ideal for Payroll Managers and HR Directors - Offers comprehensive payroll and HR management features - Suitable for Finance Controllers and Operations Managers - Great for businesses seeking advanced payroll solutions

Heartland Payroll vs Paylocity Web Pay — at a glance

FeatureHeartland PayrollPaylocity Web Pay
Rating4.6 / 54.7 / 5
Reviews1181,198
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep)Business Hours, Online
Certifications
Data residencyUSUS

Key differences between Heartland Payroll and Paylocity Web Pay

  • User satisfaction: Paylocity Web Pay scores higher with a 4.7-star average.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; Paylocity Web Pay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Heartland Payroll vs Paylocity Web Pay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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Paylocity Web Pay - Payroll Software
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Heartland Payroll vs Paylocity Web Pay: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

Paylocity Web Pay

Best for

Medium Business, Small Business

Heartland Payroll typically suits Medium Business and Small Business. Paylocity Web Pay tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Paylocity Web Pay is a cloud-based payroll software that helps businesses reduce time spent on managing payroll and effortlessly process employee information. The system offers features ... Read More about Paylocity Web Pay

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.7/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

4.69

(1198)

Best Company Size

20-50 employees51-500 employees
50–1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.

Paylocity Web Pay

  • Integrated Employee Self-Service: Lets employees easily access pay stubs, tax forms, and benefits information via a mobile-friendly portal.
  • Reporting & Analytics: Provides real-time insights into payroll data and labor costs to help drive strategic HR and financial decisions.
  • Complete Payroll Automation: Simplifies payroll processing with automatic tax filings, wage calculations, and compliance management.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers

Paylocity Web Pay

  • 50–1,000 employees
  • Healthcare, manufacturing, retail, financial services, technology, and education
  • Payroll Managers, HR Directors, Finance Controllers, Operations Managers, and Benefits Coordinators
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Paylocity Web Pay

  • Small businesses with straightforward payroll needs may prefer more simplified, budget-friendly solutions.
  • Companies requiring extensive global payroll support might seek providers with international compliance expertise.
  • Organizations wanting fully integrated talent management and benefits administration may explore full HCM suites.

Software Demo

Demo

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How do Heartland Payroll and Paylocity Web Pay Compare on Features?

Total Features

12 Features

28 Features

Unique Features

No unique features

No unique features

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Compare Heartland Payroll and Paylocity Web Pay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Paylocity Web Pay pricing

      Heartland Payroll vs Paylocity Web Pay: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs Paylocity Web Pay Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      98

      11

      6

      2

      3

      959

      132

      37

      7

      20

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Buyer sentiment

      Buyer sentiment is very strong across 1155 reviews, with consistently positive feedback.

      What buyers like

      • Scales with business growth, allowing for extensive record-keeping.
      • Reduces manual errors and simplifies compliance.
      • Integrated tracking helps automate payroll calculations.

      Common complaints

      • New users may require time to navigate all features efficiently.

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Scales with business growth, allowing for extensive record-keeping.

      • Reduces manual errors and simplifies compliance.

      • Integrated tracking helps automate payroll calculations.

      • New users may require time to navigate all features efficiently.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Heartland Payroll or Paylocity Web Pay? Tell buyers what actually differs.

      Heartland Payroll and Paylocity Web Pay Customers

      Customers

      No Customers information available.

      NWEA

      NWEA

      Media and Screenshots

      Screenshots

      No screenshots available.

      Paylocity Web Pay

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Heartland Payroll and Paylocity Web Pay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or Paylocity Web Pay?
      Paylocity Web Pay edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and Paylocity Web Pay offer a free trial?
      Neither Heartland Payroll nor Paylocity Web Pay currently lists a free trial.
      What is the starting price of Heartland Payroll vs Paylocity Web Pay?
      Heartland Payroll starts at Contact for pricing. Paylocity Web Pay starts at Contact for pricing.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to Paylocity Web Pay?
      Top alternatives to Paylocity Web Pay include Deel, OnPay, Greenshades, APS Payroll, Gusto.