NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Gupshup vs 360dialog Comparison

Last updated:

Gupshup

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 channels and advanced artificial inte…

360dialog leads on user satisfaction with a 5.0-star rating across 12 reviews.

Gupshup vs 360dialog — at a glance

FeatureGupshup360dialog
Rating4.0 / 55.0 / 5
Reviews412
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBot Platforms SoftwareConversational Marketing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between Gupshup and 360dialog

  • Free trial: 360dialog offers a free trial; Gupshup does not.
  • User satisfaction: 360dialog scores higher with a 5.0-star average.
  • Deployment: Gupshup supports SaaS/Web/Cloud; 360dialog supports SaaS/Web/Cloud.

Gupshup vs 360dialog — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bot Platforms Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gupshup - Bot Platforms Software
Talk to an expert
Talk to an expert
360dialog - Conversational Marketing Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Gupshup

Best for

Large Enterprises, Medium Business, Small Business

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

Gupshup typically suits Large Enterprises and Medium Business. 360dialog tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 ... Read More about Gupshup

None

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Gupshup and 360dialog on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      360dialog pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Gupshup User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      25

      9

      2

      0

      0

      20

      1

      1

      0

      7

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 36 reviews, with strong overall satisfaction.

      What buyers like

      • Multi-channel messaging
      • AI-driven interactions
      • High message volume

      Common complaints

      • Complex setup process
      • Limited customization options
      • Pricing may vary

      Buyer sentiment

      Users express very positive sentiment but feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective WhatsApp integration
      • Responsive customer support

      Common complaints

      • Limited feature set
      • Unclear pricing

      Pros and Cons

      • Supports over 30 messaging channels.

      • Handles billions of messages monthly.

      • Strong AI capabilities enhance user interactions.

      • Setup can be complex for new users.

      • Customization may be limited compared to competitors.

      • High user rating indicating satisfaction

      • Availability of free trial to test features

      • Subscription model supports ongoing use

      • Limited publicly available pricing information

      • Lack of detailed feature descriptions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      App Assistant Setup

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Gupshup and 360dialog in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gupshup or 360dialog?
      360dialog edges out the other on user ratings (5.0 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Gupshup and 360dialog offer a free trial?
      360dialog offers a free trial. Gupshup does not.
      What is the starting price of Gupshup vs 360dialog?
      Gupshup starts at Contact for pricing. 360dialog starts at Contact for pricing.
      What are the top alternatives to Gupshup?
      Top alternatives to Gupshup include Octane AI, Haptik, Botgate, 360dialog, Gobot.
      What are the top alternatives to 360dialog?
      Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.