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GrowthScore vs FeedbackLink Comparison

Last updated:

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…

FeedbackLink

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…

GrowthScore leads on user satisfaction with a 4.2-star rating across 7 reviews.

Spotsaas Analysis

GrowthScoreFeedbackLink

The core difference lies in the complexity and depth of insights offered: GrowthScore is designed for mid-to-large teams that require comprehensive multi-channel NPS measurement, while FeedbackLink caters to small to medium businesses seeking a straightforward solution for quick NPS feedback collection. Ideal buyers for GrowthScore are larger organizations needing detailed insights, whereas FeedbackLink is suited for smaller businesses looking for simplicity in customer feedback.

- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Ideal for strategic business decisions - Suitable for companies with 51-500 or 500+ employees - Price: $19

- Best for small to medium businesses - Simple and quick NPS feedback collection - Focus on basic customer loyalty insights - Low-complexity tool - Ideal for rapid data capture - Price: $15

GrowthScore vs FeedbackLink — at a glance

FeatureGrowthScoreFeedbackLink
Rating4.2 / 5—
Reviews7—
Starting price$19 /Month$15 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modesOnlineOnline
CertificationsGDPR—
Data residencyUSUS

Key differences between GrowthScore and FeedbackLink

  • Pricing: GrowthScore starts at $19 /Month, while FeedbackLink starts at $15 /Month.
  • Deployment: GrowthScore supports SaaS/Web/Cloud; FeedbackLink supports SaaS/Web/Cloud.

GrowthScore vs FeedbackLink — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GrowthScore - NPS Software
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FeedbackLink - NPS Software
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GrowthScore vs FeedbackLink: Biggest differences

Start here before you go deeper into features.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights. FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection.

Description

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink

Entry Level Pricing

  • Starts from $19
  • Starts from $15

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

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GrowthScore has not given any software demo yet

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How do GrowthScore and FeedbackLink Compare on Features?

Total Features

12 Features

15 Features

Unique Features

No unique features

No unique features

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Compare GrowthScore and FeedbackLink on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      GrowthScore pricing
      FeedbackLink pricing

      GrowthScore vs FeedbackLink: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      GrowthScore vs FeedbackLink Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      GrowthScore User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 7 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

      What buyers like

      • Multi-channel feedback collection
      • Actionable insights
      • NPS measurement accuracy

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

      What buyers like

      • Ease of use
      • Quick setup
      • Effective basic NPS collection

      Common complaints

      • Limited analytics
      • Lack of customization

      Pros and Cons

      • Multi-channel customer feedback collection

      • Actionable insights for business decision making

      • Strong Net Promoter Score measurement capabilities

      • Limited publicly available pricing information

      • Smaller user base with only 7 ratings

      • Ease of capturing NPS data quickly

      • Straightforward feedback collection process

      • Good for basic customer loyalty insights

      • Limited advanced analytics capabilities

      • Lack of extensive customization options

      Used GrowthScore or FeedbackLink? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      screenshot

      3 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to GrowthScore and FeedbackLink in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GrowthScore or FeedbackLink?
      GrowthScore edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do GrowthScore and FeedbackLink offer a free trial?
      Yes, both GrowthScore and FeedbackLink offer a free trial.
      What is the starting price of GrowthScore vs FeedbackLink?
      GrowthScore starts at $19 /Month. FeedbackLink starts at $15 /Month.
      What are the top alternatives to GrowthScore?
      Top alternatives to GrowthScore include Promoter Ninja, Customer.guru, Emojics, SmileBack, YesInsights.
      What are the top alternatives to FeedbackLink?
      Top alternatives to FeedbackLink include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.