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Grasshopper vs OpenPhone Comparison

Last updated:

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.

Grasshopper vs OpenPhone — at a glance

FeatureGrasshopperOpenPhone
Rating3.4 / 54.3 / 5
Reviews23484
Starting priceContact for pricing$10 /User/Month
Free trial No Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUS

Key differences between Grasshopper and OpenPhone

  • Pricing: OpenPhone starts at $10 /User/Month. Grasshopper pricing is not publicly listed.
  • Free trial: OpenPhone offers a free trial; Grasshopper does not.
  • Target audience: Grasshopper is built for Small Business, while OpenPhone targets Large Enterprises and Medium Business.
  • User satisfaction: OpenPhone scores higher with a 4.3-star average.
  • Deployment: Grasshopper supports SaaS/Web/Cloud, Mobile - Android; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Grasshopper vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Grasshopper - VoIP Providers
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Talk to an expert
OpenPhone - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions. OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems.

Description

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Not Available
  • Starts from $10

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(84)

Best Company Size

1-50 employees51-200 employees
1-50 employees51-500 employees
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Get pricing help

Software Demo

Demo

No software demo available

Grasshopper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Grasshopper and OpenPhone Compare on Features?

Total Features

0 Features

8 Features

Unique Features

No features

No unique features

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Compare Grasshopper and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $10

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Grasshopper User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      59

      7

      0

      0

      12

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call forwarding

      1 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Grasshopper and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Grasshopper or OpenPhone?
      OpenPhone edges out the other on user ratings (4.3 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Grasshopper and OpenPhone offer a free trial?
      OpenPhone offers a free trial. Grasshopper does not.
      What is the starting price of Grasshopper vs OpenPhone?
      Grasshopper starts at Contact for pricing. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.

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