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GoToMyPC vs ConnectWise Control Comparison

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GoToMyPC

3.9(105 reviews)

Starting at $18 /computer/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instant…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

Spotsaas Analysis

GoToMyPCConnectWise Control

The core difference between GoToMyPC and ConnectWise Control lies in their focus: GoToMyPC offers a straightforward remote access solution ideal for users needing quick and easy connectivity, while ConnectWise Control provides a robust set of features tailored for IT teams requiring advanced support capabilities. Ideal buyers for GoToMyPC are small to medium-sized businesses seeking user-friendly remote access, whereas ConnectWise Control is best suited for IT departments and managed service providers that prioritize security and extensive functionality.

- Best for secure, easy remote desktop access across multiple device types - Ideal for teams needing quick onboarding - Supports diverse devices including Linux and Chromebook - Suitable for IT Services, Consulting, and Education Technology - Targets roles like IT Managers and Sales Representatives - Priced at $18

- Best for IT teams needing secure, feature-rich remote support - Offers advanced tools like file transfer and multi-monitor viewing - Prioritizes strong security with encryption and user authentication - Suitable for Managed Service Providers and Cybersecurity - Targets roles such as IT Support Technicians and Network Engineers - Priced at $33

GoToMyPC vs ConnectWise Control — at a glance

FeatureGoToMyPCConnectWise Control
Rating3.9 / 54.5 / 5
Reviews1053,817
Starting price$18 /computer/month$33 /month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between GoToMyPC and ConnectWise Control

  • Pricing: GoToMyPC starts at $18 /computer/month, while ConnectWise Control starts at $33 /month.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: GoToMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

GoToMyPC vs ConnectWise Control — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoToMyPC
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ConnectWise Control
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

GoToMyPC

Best for secure, easy remote desktop access across multiple device types.

Choose if
  • You need a simple, user-friendly remote access solution with quick onboarding.
  • Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
  • Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
Consider alternatives if
  • Your organization demands extensive app integrations and highly customizable workflows.
  • You require a broad marketplace of third-party connectors and plugins for extensibility.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

GoToMyPC: Best for secure, easy remote desktop access across multiple device types. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Description

GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More about GoToMyPC

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Entry Level Pricing

  • Starts from $18
  • Starts from $33 , yearly

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-50 employees51-500 employees
10-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

GoToMyPC

  • Smooth Remote Access: With GoToMyPC, you can easily connect to your office computer from anywhere, so you never miss a beat—whether you're at home, traveling, or in a coffee shop.
  • User-Friendly Interface: The intuitive design makes it easy for managers and employees alike to work through the software without extensive training, allowing for quick onboarding and immediate productivity gains.
  • Advanced Security Features: Your data security is important. GoToMyPC uses modern encryption and multi-factor authentication, giving you peace of mind knowing that your sensitive information is protected from unauthorized access.

ConnectWise Control

  • Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
  • Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit

Best fit

GoToMyPC

  • 10 to 500 employees
  • IT Services, Consulting, Remote Work Solutions, Education Technology, and Healthcare
  • IT Managers, Remote Support Technicians, Sales Representatives, Project Managers, and Business Analysts

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Watchouts

Reasons buyers look elsewhere

GoToMyPC

  • Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
  • Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
  • Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.

ConnectWise Control

  • Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
  • Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
  • Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively

Software Demo

Demo

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How do GoToMyPC and ConnectWise Control Compare on Features?

Total Features

22 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GoToMyPC and ConnectWise Control on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $18
      • $33 , yearly

      Pricing Plans

      • Not Available
      • Monthly

        $41

        /month

        • Minimum 25 agents.

        • Advanced Machine Management

        • Backstage

        Show more +

      Pricing Page

      GoToMyPC pricing
      ConnectWise Control pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      GoToMyPC User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      76

      15

      3

      2

      8

      671

      112

      67

      30

      61

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations.

      What buyers like

      • Ease of use
      • Connection reliability and speed
      • Security features

      Common complaints

      • Limited feature set
      • Lack of marketplace apps and connectors

      Buyer sentiment

      Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

      What buyers like

      • Ease of use
      • Feature richness
      • Security

      Common complaints

      • Learning curve
      • Support limitations

      Pros and Cons

      • User-friendly interface enabling quick onboarding and ease of use

      • Reliable and fast remote connections from multiple device types

      • Strong security features including 256-bit AES encryption and multifactor authentication

      • Limited variety of advanced features may not meet all user needs

      • Lack of a wide range of marketplace apps and connectors restricts extensibility

      • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

      • Customizable and intuitive user interface enhancing technician and client experience

      • Robust security features with advanced encryption and user authentication

      • Steep learning curve for new users due to extensive feature set

      • Limited support options, primarily chat and email without telephone support

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoToMyPC or ConnectWise Control? Tell buyers what actually differs.

      List of Customers

      Customers

      Duke University

      Duke University

      Park Heights Animal Care Center

      Park Heights Animal Care Center

      No Customers information available.

      Media and Screenshots

      Screenshots

      GoToMyPC Demo - GoToMyPC

      5 Screenshots

      screenshots

      12 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to GoToMyPC and ConnectWise Control in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoToMyPC or ConnectWise Control?
      ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoToMyPC and ConnectWise Control offer a free trial?
      Yes, both GoToMyPC and ConnectWise Control offer a free trial.
      What is the starting price of GoToMyPC vs ConnectWise Control?
      GoToMyPC starts at $18 /computer/month. ConnectWise Control starts at $33 /month.
      What are the top alternatives to GoToMyPC?
      Top alternatives to GoToMyPC include TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access, Splashtop Remote Support.
      What are the top alternatives to ConnectWise Control?
      Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.