GoToMyPC vs BeyondTrust Remote Support vs Remotedesk Comparison
GoToMyPC
Starting at $18 /computer/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC allows users to connect instant…
BeyondTrust Remote Support
Starting at $2,097 /Year
- Free Trial
- Large Enterprises
- Medium Business
BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…
Remotedesk
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…
BeyondTrust Remote Support leads on user satisfaction with a 4.6-star rating across 418 reviews.
GoToMyPC vs BeyondTrust Remote Support vs Remotedesk — at a glance
| Feature | GoToMyPC | BeyondTrust Remote Support | Remotedesk |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.6 / 5 | — |
| Reviews | 105 | 418 | — |
| Starting price | $18 /computer/month | $2,097 /Year | Contact for pricing |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | — | Available | — |
| Support modes | Online | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | US | Global |
Key differences between GoToMyPC and BeyondTrust Remote Support
- Pricing: GoToMyPC starts at $18 /computer/month, while BeyondTrust Remote Support starts at $2,097 /Year.
- Target audience: GoToMyPC is built for Freelancers / Consultants and Large Enterprises, while BeyondTrust Remote Support targets Large Enterprises and Medium Business.
- User satisfaction: BeyondTrust Remote Support scores higher with a 4.6-star average.
- Deployment: GoToMyPC supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare GoToMyPC vs BeyondTrust Remote Support vs Remotedesk — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for secure, easy remote desktop access across multiple device types.
- You need a simple, user-friendly remote access solution with quick onboarding.
- Your team requires reliable, fast connections from diverse devices including Linux and Chromebook.
- Security is a priority, with features like 256-bit AES encryption and multifactor authentication.
- Your organization demands extensive app integrations and highly customizable workflows.
- You require a broad marketplace of third-party connectors and plugins for extensibility.
Best for secure, cross-platform remote IT support with extensive session monitoring.
- You need robust security with session recording and auditing capabilities.
- Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
- You want the option to host the remote support server on-premises for control.
- Your organization demands rapid updates for the latest operating system releases.
- Your support heavily relies on iOS device connectivity and management.
Freelancers / Consultants, Large Enterprises, Medium Business
GoToMyPC: Best for secure, easy remote desktop access across multiple device types. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.
Description | GoToMyPC is a trusted remote desktop solution designed to provide seamless and secure access to your home or office computer from anywhere in the world. Known for its ease of use, GoToMyPC ... Read More about GoToMyPC | BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support | Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
| ||
Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 9.3/10 | 8.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 10-50 employees51-500 employees | 50-500 employees501-5,000 employees | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Access: With GoToMyPC, you can effortlessly connect to your office computer from anywhere, ensuring that you never miss a beat—whether you're at home, traveling, or in a coffee shop.
- User-Friendly Interface: The intuitive design makes it easy for managers and employees alike to navigate the software without extensive training, allowing for quick onboarding and immediate productivity boosts.
- Robust Security Features: Your data security is paramount. GoToMyPC employs advanced encryption and multi-factor authentication, giving you peace of mind knowing that your sensitive information is protected from unauthorized access.
- Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
- Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
- Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
No key benefits available yet.
Best fit
- 10 to 500 employees
- IT Services, Consulting, Remote Work Solutions, Education Technology, and Healthcare
- IT Managers, Remote Support Technicians, Sales Representatives, Project Managers, and Business Analysts
- 50 to 5,000 employees.
- Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
- Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to GoToMyPC due to its pricing structure, as some may find it expensive compared to other remote access solutions that offer similar features at a lower cost.
- Those requiring specific integrations or functionalities not provided by GoToMyPC might explore alternatives that better cater to their unique business needs and enhance productivity.
- Performance issues, such as lag or connectivity problems, can prompt users to consider other remote desktop applications that promise faster and more reliable connections for seamless operation.
- Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
- Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
- Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.
No alternatives guidance available yet.
Software Demo
Demo |  Remotedesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do GoToMyPC, BeyondTrust Remote Support and Remotedesk Compare on Features?
Total Features | 22 Features | 7 Features | 4 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare GoToMyPC, BeyondTrust Remote Support and Remotedesk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US | 🌐 Global |
GoToMyPC vs BeyondTrust Remote Support User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate GoToMyPC for its ease of use, reliability, and security, though some desire more advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Duke University  Park Heights Animal Care Center | No Customers information available. | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |  1 Screenshots |
|---|---|---|---|
Videos |  3 Videos |  3 Videos | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Remote Access Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoToMyPC or BeyondTrust Remote Support?
- BeyondTrust Remote Support edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoToMyPC and BeyondTrust Remote Support offer a free trial?
- Yes, both GoToMyPC and BeyondTrust Remote Support offer a free trial.
- What is the starting price of GoToMyPC vs BeyondTrust Remote Support?
- GoToMyPC starts at $18 /computer/month. BeyondTrust Remote Support starts at $2,097 /Year.
- What are the top alternatives to GoToMyPC?
- Top alternatives to GoToMyPC include TeamViewer, ScreenMeet, ConnectWise Control, Splashtop Business Access, Splashtop Remote Support.
- What are the top alternatives to BeyondTrust Remote Support?
- Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.