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GoTo Connect vs Dialpad Talk Comparison

Last updated:

GoTo Connect

4.5(1,090 reviews)

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

Dialpad Talk

4.5(319 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, Gizmo5, Callcentric, Free Worl…

Dialpad Talk leads on user satisfaction with a 4.5-star rating across 319 reviews.

GoTo Connect vs Dialpad Talk — at a glance

FeatureGoTo ConnectDialpad Talk
Rating4.5 / 54.5 / 5
Reviews1,090319
Starting price$24 /User/Month$15 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUS

Key differences between GoTo Connect and Dialpad Talk

  • Pricing: GoTo Connect starts at $24 /User/Month, while Dialpad Talk starts at $15 /User/Month.
  • User satisfaction: Dialpad Talk scores higher with a 4.5-star average.
  • Deployment: GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS; Dialpad Talk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

GoTo Connect vs Dialpad Talk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Connect - VoIP Providers
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Dialpad Talk - VoIP Providers
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Free PDF comparison

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GoTo Connect vs Dialpad Talk: Biggest differences

Start here before you go deeper into features.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

Dialpad Talk

Best for

Large Enterprises, Medium Business, Small Business

GoTo Connect typically suits Large Enterprises and Medium Business. Dialpad Talk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, ... Read More about Dialpad Talk

Entry Level Pricing

  • Starts from $24
  • Starts from $15

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.49

(1090)

4.53

(319)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do GoTo Connect and Dialpad Talk Compare on Features?

Total Features

6 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GoTo Connect and Dialpad Talk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      GoTo Connect pricing
      Dialpad Talk pricing

      GoTo Connect vs Dialpad Talk: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      GoTo Connect vs Dialpad Talk Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      GoTo Connect User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      884

      229

      62

      7

      28

      242

      59

      15

      2

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 1210 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Buyer sentiment

      Buyer sentiment is very strong across 322 reviews, with consistently positive feedback.

      What buyers like

      • Reviewers love using it seamlessly across desktop, web, and mobile devices anywhere.
      • Call recording with real-time transcription is praised for reviewing conversations and training.
      • Texting and a dedicated business number keep work and personal communication separate.

      Common complaints

      • Several reviewers report occasional choppy or noisy calls, sometimes tied to wifi.
      • Some note missed-call or notification glitches, and a few wish it had video calling.

      Pros and Cons

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      • Reviewers love using it seamlessly across desktop, web, and mobile devices anywhere.

      • Call recording with real-time transcription is praised for reviewing conversations and training.

      • Texting and a dedicated business number keep work and personal communication separate.

      • Several reviewers report occasional choppy or noisy calls, sometimes tied to wifi.

      • Some note missed-call or notification glitches, and a few wish it had video calling.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoTo Connect or Dialpad Talk? Tell buyers what actually differs.

      GoTo Connect and Dialpad Talk Customers

      Customers

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      Motorola

      Motorola

      TED

      TED

      Quora

      Quora

      Media and Screenshots

      Screenshots

      Overview

      1 Screenshots

      Conference Call Control

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to GoTo Connect and Dialpad Talk in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Connect or Dialpad Talk?
      Dialpad Talk edges out the other on user ratings (4.5 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Connect and Dialpad Talk offer a free trial?
      Yes, both GoTo Connect and Dialpad Talk offer a free trial.
      What is the starting price of GoTo Connect vs Dialpad Talk?
      GoTo Connect starts at $24 /User/Month. Dialpad Talk starts at $15 /User/Month.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.
      What are the top alternatives to Dialpad Talk?
      Top alternatives to Dialpad Talk include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 4PSA VoipNow.