Gorgias vs Trustpilot - Which Help Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Gorgias (497) Get Quote Get Quote	Trustpilot (10150) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More	Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More
Entry Level Pricing	Starts from $10	Starts from $200
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.3 (87)	4 (79567)
	Get Quote	Get Quote

Software Demo

Demo

How do Gorgias and Trustpilot Compare on Features?

Total Features	16 Features	7 Features
Unique Features
	Get Quote	Get Quote

What Do Gorgias and Trustpilot Cost?

Pricing Option
Starting From	$10	$200
Pricing Plans	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

Gorgias User Reviews & Rating Comparison

User Ratings	4.3 (based on 87 reviews)	4 (based on 79567 reviews)
Rating Distribution	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1	Excellent 10126 Very Good 24 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Trustpilot has garnered high praise over the past year for its user-friendly platform and excellent service. Users appreciate the ease of navigation, colorful layout, and the extensive selection ...Read more
Pros and Cons	Pros and Cons of Gorgias	Pros and Cons of Trustpilot Easy to use site, colorful, explanatory, and useful. Great service with fast response time. Allows honest reviews for informed decision-making. Trustworthy and accurate platform for reviews. Some extreme opinions can flood the platform, affecting the credibility of reviews. Limited customization options and advanced functionalities in the platform.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Loop	No Integration information available.

List of Customers

Customers	Steve Madden RadioShack Bokksu	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	2 Videos	3 Videos

Top Alternatives to Gorgias and Trustpilot in 2025

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	ReviewBuzz 4.5 Reputation.com 4.4 Critique 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Gorgias offers Free Trial, but Trustpilot does not.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

Trustpilot is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Gorgias Starts at $10 whereas for Trustpilot Starts at $200/Month.

Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Some top alternatives to Trustpilot includes ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved, FreshReview, Reeview and ReviewGain.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Gorgias vs Trustpilot - Which Help Desk Software Platform Is Better in July 2025?

Gorgias

Trustpilot

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Gorgias and Trustpilot Compare on Features?

Total Features

Unique Features

What Do Gorgias and Trustpilot Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Gorgias User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Gorgias

Pros and Cons of Trustpilot

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Gorgias and Trustpilot in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure