Google Chat vs Trillian Comparison
Google Chat
Starting at $6 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…
Trillian
Starting at $3.33 /Month
- Large Enterprises
- Medium Business
Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…
Google Chat leads on user satisfaction with a 4.3-star rating across 2,400 reviews.
Google Chat vs Trillian — at a glance
| Feature | Google Chat | Trillian |
|---|---|---|
| Rating | 4.3 / 5 | — |
| Reviews | 2,400 | — |
| Starting price | $6 /User/Month | $3.33 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global |
Key differences between Google Chat and Trillian
- Pricing: Google Chat starts at $6 /User/Month, while Trillian starts at $3.33 /Month.
- Free trial: Google Chat offers a free trial; Trillian does not.
- Deployment: Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Google Chat vs Trillian — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Google Chat typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat | Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
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Compare Google Chat and Trillian on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Google Chat User Reviews & Rating Comparison
User Ratings | 4.3 (based on 2400 reviews) | No reviews available for the product |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  SOR  New Pig  ProtoCall |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
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Top Alternatives to Google Chat and Trillian in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Google Chat or Trillian?
- Google Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Google Chat and Trillian offer a free trial?
- Google Chat offers a free trial. Trillian does not.
- What is the starting price of Google Chat vs Trillian?
- Google Chat starts at $6 /User/Month. Trillian starts at $3.33 /Month.
- What are the top alternatives to Google Chat?
- Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.
- What are the top alternatives to Trillian?
- Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.