GetFeedback vs Delighted Comparison
GetFeedback
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…
Delighted
Starting at $224 /Month
- Free Trial
- Large Enterprises
- Medium Business
Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…
Delighted leads on user satisfaction with a 4.6-star rating across 169,789 reviews.
GetFeedback vs Delighted — at a glance
| Feature | GetFeedback | Delighted |
|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 |
| Reviews | 390 | 169,789 |
| Starting price | Contact for pricing | $224 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2 |
| Data residency | US | Global |
Key differences between GetFeedback and Delighted
- Pricing: Delighted starts at $224 /Month. GetFeedback pricing is not publicly listed.
- Target audience: GetFeedback is built for Freelancers / Consultants and Large Enterprises, while Delighted targets Large Enterprises and Medium Business.
- User satisfaction: Delighted scores higher with a 4.6-star average.
- Deployment: GetFeedback supports SaaS/Web/Cloud; Delighted supports SaaS/Web/Cloud, Mobile - iOS.
GetFeedback vs Delighted — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for simple, remote-friendly surveys with quick graphic reporting.
- You need an intuitive tool for customer experience or educational research.
- You want fast generation of downloadable graphic reports for easy sharing.
- Your team values a streamlined setup suitable for remote and diverse environments.
- You require highly technical survey customization beyond basic features.
- Your organization depends on extensive integrations with other enterprise software.
Large Enterprises, Medium Business, Small Business
GetFeedback typically suits Freelancers / Consultants and Large Enterprises. Delighted tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback | Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do GetFeedback and Delighted Compare on Features?
Total Features | 15 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GetFeedback and Delighted on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
GetFeedback User Reviews & Rating Comparison
User Ratings | 4.5 (based on 390 reviews) | 4.6 (based on 169789 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Toyota  Carrefour  Honeywell |  Target  Bombas  Bonobos |
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Media and Screenshots
Screenshots |  8 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  5 Videos |  3 Videos |
Top Alternatives to GetFeedback and Delighted in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GetFeedback or Delighted?
- Delighted edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GetFeedback and Delighted offer a free trial?
- Yes, both GetFeedback and Delighted offer a free trial.
- What is the starting price of GetFeedback vs Delighted?
- GetFeedback starts at Contact for pricing. Delighted starts at $224 /Month.
- What are the top alternatives to GetFeedback?
- Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.
- What are the top alternatives to Delighted?
- Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.