Freshworks 360 vs Calixa vs Bigin by Zoho CRM Comparison
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
Calixa
Starting at $199 /Month
- Large Enterprises
- Medium Business
Introducing Calixa, a game-changing product analytics software designed to supercharge your product-led sales. With its powerful features, it enables GTM teams to quickly identify, close, and expand their client base fro…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Freshworks 360 vs Calixa vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks 360 | Calixa | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.6 / 5 |
| Reviews | — | — | 294 |
| Starting price | Contact for pricing | $199 /Month | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2 | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between Freshworks 360 and Calixa
- Pricing: Calixa starts at $199 /Month. Freshworks 360 pricing is not publicly listed.
- Deployment: Freshworks 360 supports SaaS/Web/Cloud; Calixa supports SaaS/Web/Cloud.
Compare Freshworks 360 vs Calixa vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Freshworks 360 typically suits Large Enterprises and Medium Business. Calixa tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | Introducing Calixa, a game-changing product analytics software designed to supercharge your product-led sales. With its powerful features, it enables GTM teams to quickly identify, close, ... Read More about Calixa | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 7.5/10 | 7.4/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Freshworks 360, Calixa and Bigin by Zoho CRM Compare on Features?
Total Features | 3 Features | 2 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks 360, Calixa and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshworks 360 vs Calixa User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Grabyo  GetYourGuide  Honda |  Netlify  Voiceflow  Fireflies |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  4 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks 360 or Calixa?
- Freshworks 360 and Calixa are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Freshworks 360 and Calixa offer a free trial?
- Neither Freshworks 360 nor Calixa currently lists a free trial.
- What is the starting price of Freshworks 360 vs Calixa?
- Freshworks 360 starts at Contact for pricing. Calixa starts at $199 /Month.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Calixa?
- Top alternatives to Calixa include Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv, Team365.