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Freshservice vs EV Self Help vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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EV Self Help - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

EV Self Help is an innovative knowledge management platform designed to empower users to solve problems on their own. Take advantage of employee self-service software with the ability to ... Read More

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

Not Available

7.7/10

User Ratings

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Software Demo

Demo

How do Freshservice, EV Self Help, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

8 Features

Unique Features

No features

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    What Do Freshservice, EV Self Help, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available

        Pricing Plans

        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        freshservice pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Freshservice vs EV Self Help vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Freshservice

        Pros and Cons of EV Self Help

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        BNP Paribas

        BNP Paribas

        Mcdonalds

        Mcdonalds

        Jackson Health System

        Jackson Health System

        Media and Screenshots

        Screenshots

        Ticket counts

        7 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Freshservice offers Free Trial, but EV Self Help does not.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        EV Self Help is designed for Medium Business and Small Business.

        The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for EV Self Help are unavailable.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to EV Self Help includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Vision Helpdesk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EvantoDesk, ReadyDesk, HelpdeskEddy, Sitehelpdesk, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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