Freshdesk vs SupportBee vs HappyFox vs Zendesk Support - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	SupportBee (3) Get Quote Get Quote	HappyFox (146) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More	The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $13 , Billed Yearly	Starts from $29 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available	Get Free Trial
Spotsaas Score	9.5/10	9.2/10	9.0/10
User Ratings	4 (5374)	4.2 (31)	4.4 (233)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do Freshdesk, SupportBee, HappyFox and Zendesk Support Compare on Features?

Total Features	16 Features	16 Features	17 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Freshdesk, SupportBee, HappyFox and Zendesk Support Cost?

Pricing Option
Starting From	$15 , Billed Yearly	$13 , Billed Yearly	$29 , Billed Yearly
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Startup Get Started Unlimited Email Inboxes/Tickets Customer Management Snippets Show more + Enterprise Get Started Includes features of Startup plan, plus Teams: 3 Knowledge Base Software: 3 Sites Show more +	Mighty (Agent-Based) Get Started $29 per Agent per Month billed Yearly ($1740 per Year) $39 per Agent per Month billed Monthly ($2340 per Year) $26 per Agent per Month billed 2 Years ($1560 per Year) Show more + Fantastic (Agent-Based) Get Started $59 per Agent per Month billed Yearly ($3540 per Year) $49 per Agent per Month billed Monthly ($2940 per Year) $39 per Agent per Month billed 2 Years ($2340 per Year) Show more + Enterprise (Agent-Based) Get Started $69 per Agent per Month billed Yearly ($4140 per Year) $79 per Agent per Month billed Monthly ($4740 per Year) $52 per Agent per Month billed 2 Years ($3120 per Year) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

Freshdesk vs SupportBee vs HappyFox User Reviews & Rating Comparison

User Ratings	4 (based on 5374 reviews)	4.2 (based on 31 reviews)	4.4 (based on 233 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 1 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 106 Very Good 34 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Freshdesk	Pros and Cons of SupportBee	Pros and Cons of HappyFox
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Pearson Bridgestone Kern High School District	SupportBee_customers_0 SupportBee_customers_1 SupportBee_customers_2	Whirlpool Sennheiser Lowes

Media and Screenshots

Screenshots	6 Screenshots	5 Screenshots	1 Screenshots
Videos	3 Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and SupportBee offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

SupportBee is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for SupportBee Starts at $13/User/Month when Billed Yearly.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshdesk vs SupportBee vs HappyFox vs Zendesk Support - Which Tool Fits Your Business?

Freshdesk

SupportBee

HappyFox

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Freshdesk, SupportBee, HappyFox and Zendesk Support Compare on Features?

Total Features

Unique Features

What Do Freshdesk, SupportBee, HappyFox and Zendesk Support Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshdesk vs SupportBee vs HappyFox User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Freshdesk

Pros and Cons of SupportBee

Pros and Cons of HappyFox

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure