Freshdesk Customer Success (Formely Freshsuccess) vs MechanicAdvisor - Which Customer Success Software Platform Is Better in June 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk Customer Success (Formely Freshsuccess) Get Quote Get Quote	MechanicAdvisor (17) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More	Mechanic Advisor is computer software that allows professional mechanics to manage service information. The software is written by auto mechanics and reviewed by experts, making it the most ... Read More
Entry Level Pricing	Starts from $79	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	Not Available	9.0/10
User Ratings		4 (1)
	Get Quote	Get Quote

Software Demo

Demo

How do Freshdesk Customer Success (Formely Freshsuccess) and MechanicAdvisor Compare on Features?

Total Features	0 Features	12 Features
Unique Features	No features
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What Do Freshdesk Customer Success (Formely Freshsuccess) and MechanicAdvisor Cost?

Pricing Option
Starting From	$79	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Medium Business Small Business Large Enterprises Individuals	Freelancers Medium Business Small Business Large Enterprises Individuals
Platforms Supported	Browser Based (Cloud) Mobile - iOS Installed - Mac Mobile - Android Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Installed - Mac Mobile - Android Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

Freshdesk Customer Success (Formely Freshsuccess) User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4 (based on 1 reviews)
Rating Distribution	No reviews available for the product	Excellent 12 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more	Steer by Mechanic Advisor has garnered highly positive feedback in the past 12 months, with users praising its seamless connection between automobile repair services and customers. The platform ...Read more
Pros and Cons	Pros and Cons of Freshdesk Customer Success (Formely Freshsuccess) Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity. Easy ticket raising and process automation for seamless operations. Ability to track product usage and provide comprehensive account information. Web-based accessibility for both internal and external users, promoting convenience. Feedback suggests a need for better support to enhance the user experience. Some users found limitations in automation features based on specific business needs.	Pros and Cons of MechanicAdvisor Facilitates seamless communication between customers and auto repair shops, aiding in updates and feedback. Offers various plans, catering to different user needs and preferences. Provides email marketing and text messaging capabilities for effective communication. Allows users to find the right mechanic with local search options and reviews. Limited clarity on the variety of plans available, may cause confusion for users. Lack of extensive customization options or features that can make the platform overwhelming for newcomers.
Positive Reviews	No reviews available for the product	No reviews available for the product
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List of Customers

Customers	Leadfeeder Appcues Ideagen	No Customers information available.

Media and Screenshots

Videos	1 Videos	1 Videos

Top Alternatives to Freshdesk Customer Success (Formely Freshsuccess) and MechanicAdvisor in 2025

Alternatives	Freshsales 4.6 Parlor ChurnZero 4.6	ClientSuccess 4.5 Mechanicsta Tekmetric 4.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Freshdesk Customer Success (Formely Freshsuccess) nor MechanicAdvisor offers a free trial.

Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

MechanicAdvisor is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for MechanicAdvisor are unavailable.

Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

Some top alternatives to MechanicAdvisor includes ClientSuccess, Mechanicsta, Tekmetric, Auto Repair Bill, AutoRepair Cloud, Auto Soft, AutoLeap, Freshdesk Customer Success (Formely Freshsuccess), Torque360 and AutoServe1.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshdesk Customer Success (Formely Freshsuccess) vs MechanicAdvisor - Which Customer Success Software Platform Is Better in June 2025?