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Freshdesk Customer Success (Formely Freshsuccess) - Customer Success Software

Freshdesk Customer Success (Formely Freshsuccess) Pricing Plans & Top Alternatives in 2026

Empowering businesses to succeed with their customers.

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Trusted by 2M+ software buyers annually.

Main Features

  • Analytics
  • Customer Feedback
  • Customer Tracking
  • Real-time Sync

Pricing

  • Starts from $79/User/Month

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Freshdesk Customer Success (Formely Freshsuccess) Pricing

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"Ticketing system includes resolution workflows and analytics."

Free Trial

Not available

Starting Price

$79 / /User/Month

Pricing Model

Subscription
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Freshdesk Customer Success (Formely Freshsuccess) Pricing Plans Explained

Estate

$79

/User/Month

Individuals & small teams
  • 10,000 Accounts

  • 100,000 Emails / month

  • 3 Maintained integrations

  • Health Scoring

  • Proactive Alerts

  • Reporting and Analytics

  • Task Management

  • Email Campaigns

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Forest

$129

/User/Month

Growing teams & enterprises
  • Unlimited Accounts

  • 250,000 Emails / month

  • 8 Maintained integrations

  • Health Scoring

  • Proactive Alerts

  • Reporting and Analytics

  • Task Management

  • Email Campaigns

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Freshdesk Customer Success (Formely Freshsuccess) supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Freshdesk Customer Success (Formely Freshsuccess)'s official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Customer Success (Formely Freshsuccess) does not offer a free trial or free plan. All plans are paid. Contact the Freshdesk Customer Success (Formely Freshsuccess) team for a demo or visit their pricing page for current options.

Freshdesk Customer Success (Formely Freshsuccess) offers Subscription pricing. Plans start from $79//User/Month.

The starting price of Freshdesk Customer Success (Formely Freshsuccess) is $79/User/Month

Freshdesk Customer Success (Formely Freshsuccess) does not currently offer a free plan. All plans are paid.

Most subscription-based tools including Freshdesk Customer Success (Formely Freshsuccess) offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Freshdesk Customer Success (Formely Freshsuccess)'s for exact savings.

Most SaaS products including Freshdesk Customer Success (Formely Freshsuccess) allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Freshdesk Customer Success (Formely Freshsuccess)'s terms or contact their support team for details.

Freshdesk Customer Success (Formely Freshsuccess) offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale.

Help & Contact

Freshdesk Customer Success (Formely Freshsuccess) Support Options

Customer ServiceBusiness HoursOnline
LocationSan Mateo, California

Connect with Freshdesk Customer Success (Formely Freshsuccess)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].