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FieldAware vs ServiceTitan vs Kickserv vs Service Fusion - Which Tool Fits Your Business?

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Kickserv - Field Service Management Software
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TL;DR - Quick Comparison Summary

Description

FieldAware is a field service management software system designed to take the headaches out of managing field assets. It offers powerful yet easy-to-use tools that allow to create and ... Read More

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Kickserv is the field service management software designed to help user run field service operations more efficiently and profitably. Kickserv has been purpose-built for mobile workers, but ... Read More

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $59

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

Spotsaas Score

9.4/10

9.5/10

9.1/10

User Ratings

3.8

(80)
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Software Demo

Demo

How do FieldAware, ServiceTitan, Kickserv and Service Fusion Compare on Features?

Total Features

11 Features

16 Features

8 Features

Unique Features

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        What Do FieldAware, ServiceTitan, Kickserv and Service Fusion Cost?

        Pricing Option

              Starting From

              • Not Available
              • Not Available
              • $59

              Pricing Plans

              • Not Available
              • Not Available

              Pricing Page

              Pricing information not available

              servicetitan pricingkickserv pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              FieldAware vs ServiceTitan vs Kickserv User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              5

              Very Good

              6

              Good

              1

              Poor

              0

              Terible

              1

              Excellent

              263

              Very Good

              41

              Good

              9

              Poor

              4

              Terible

              17

              Excellent

              117

              Very Good

              27

              Good

              4

              Poor

              3

              Terible

              2

              Expert's Review generated by AI

              FieldAware has proven to be a reliable and efficient system for improving coordination and monitoring of fleet activities in various industries. Users appreciate its real-time status updates, job ...Read more

              ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

              Kickserv has garnered an impressive track record over the past 12 months, as reflected in reviews from satisfied users. Customers appreciate the platform's user-friendly interface, making it easy ...Read more

              Pros and Cons

              Pros and Cons of FieldAware

              • Real time status updates for fleet technicians, enhancing coordination and efficiency.

              • Works well with iPad and iPhone, making it convenient for mobile techs.

              • Intuitive and easy to use, especially for non-technical users.

              • Simplifies job creation and detail tracking, improving productivity.

              • Reporting functionality could be stronger.

              • Higher cost compared to similar products.

              Pros and Cons of ServiceTitan

              • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

              • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

              • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

              • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

              • The software may have a steep learning curve for new users, especially without proper guidance or training.

              • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

              Pros and Cons of Kickserv

              • Streamlines work scheduling, customer updates, and team communication effectively.

              • Easy to use, intuitive interface with user-friendly features.

              • Excellent customer support and quick issue resolution.

              • Helpful in tracking history, billing, and service work for different business needs.

              • Some users find the richness of features and customizations initially overwhelming without adequate support.

              • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              Scheduling

              1 Screenshots

              No screenshots available.

              Requests

              2 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              3 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither FieldAware nor ServiceTitan offers a free trial.

              FieldAware is designed for Large Enterprises, Medium Business and Small Business.

              ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

              Pricing details for both FieldAware and ServiceTitan are unavailable at this time. Contact the respective providers for more information.

              Some top alternatives to FieldAware includes Service Fusion, Housecall Pro, FieldEZ, ServiceTitan, AgileField, FieldEquip, Fieldd, Oracle Field Service Cloud, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

              Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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