NHS
Yes, both Fernand and Zoho Desk offer a Free Trial.
Fernand is designed for Large Enterprises, Small Business and Medium Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Fernand Starts at $29.00per user / month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.
Some top alternatives to Fernand includes Zendesk Support, Zoho Desk and Tidio Helpdesk.
Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.