FeedbackLink vs Trustmary Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
Trustmary leads on user satisfaction with a 4.6-star rating across 11 reviews.
Spotsaas Analysis
FeedbackLinkTrustmary
The core difference between FeedbackLink and Trustmary lies in their target applications; FeedbackLink is designed for general NPS feedback collection while Trustmary specializes in automated feedback for e-commerce and social platforms. Ideal buyers for FeedbackLink are small to medium businesses seeking straightforward customer loyalty insights, whereas Trustmary is best suited for small to medium e-commerce and social network businesses looking for scalable solutions.
- Best for small to medium businesses - Simple and quick NPS feedback collection - Low-complexity tool - Focuses on basic customer loyalty insights - Affordable pricing at $15 - Ideal for teams needing rapid data capture
- Best for small to medium e-commerce and social platforms - Scalable and automated NPS feedback collection - Low-complexity tool - Designed for specific industry applications - Higher pricing at $190 - Ideal for businesses seeking integration with social networks and e-commerce sites
FeedbackLink vs Trustmary — at a glance
| Feature | FeedbackLink | Trustmary |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 11 |
| Starting price | $15 /Month | $190 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between FeedbackLink and Trustmary
- Pricing: FeedbackLink starts at $15 /Month, while Trustmary starts at $190 /Month.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.
FeedbackLink vs Trustmary — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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FeedbackLink vs Trustmary: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.
Description | FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.5/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FeedbackLink and Trustmary Compare on Features?
Total Features | 15 Features | 27 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink and Trustmary on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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FeedbackLink vs Trustmary: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
FeedbackLink vs Trustmary Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
FeedbackLink and Trustmary Customers
Customers | No Customers information available. |  Destia  Lumon  Happyornot |
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Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Top Alternatives to FeedbackLink and Trustmary in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or Trustmary?
- Trustmary edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and Trustmary offer a free trial?
- Yes, both FeedbackLink and Trustmary offer a free trial.
- What is the starting price of FeedbackLink vs Trustmary?
- FeedbackLink starts at $15 /Month. Trustmary starts at $190 /Month.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.