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FeedbackLink vs Thermostat vs Zonka Feedback Comparison

Last updated:

FeedbackLink

4.1(170,269 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.

Thermostat

Starting at $40.83 /Month

  • Large Enterprises
  • Medium Business

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allo…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

FeedbackLink leads on user satisfaction with a 4.1-star rating across 170,269 reviews.

SpotSaaS Analysis

FeedbackLinkThermostatZonka Feedback

The core difference lies in their functionalities: FeedbackLink specializes in quick NPS feedback collection for customer loyalty insights, while Thermostat focuses on smart thermostat management with weather integration. Ideal buyers for FeedbackLink are small to medium businesses seeking straightforward customer feedback tools, whereas Thermostat appeals to those looking for user-friendly smart home climate control solutions.

- Best for small to medium businesses - Simple and quick NPS feedback collection - Low-complexity tool for customer insights - Ideal for teams focused on basic loyalty metrics - Affordable pricing at $15 - Rapid data capture capabilities

- Best for small to medium businesses - Simple remote-controlled thermostat management - Easy Wi-Fi programmable scheduling - Integrated weather forecasts on display - Remote smartphone control functionality - Priced at $40.83

FeedbackLink vs Thermostat vs Zonka Feedback — at a glance

FeatureFeedbackLinkThermostatZonka Feedback
Rating4.1 / 54.7 / 5
Reviews170,269130
Starting price$15 /Month$40.83 /Month$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between FeedbackLink and Thermostat

  • Pricing: FeedbackLink starts at $15 /Month, while Thermostat starts at $40.83 /Month.
  • Free trial: FeedbackLink offers a free trial; Thermostat does not.
  • Deployment: FeedbackLink supports SaaS/Web/Cloud; Thermostat supports SaaS/Web/Cloud.

Compare FeedbackLink vs Thermostat vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FeedbackLink - NPS Software
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Talk to an expert
Thermostat - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

Thermostat

Best for simple, remote-controlled smart thermostat management with weather integration.

Choose if
  • You need easy Wi-Fi programmable thermostat scheduling with remote smartphone control.
  • You want integrated weather forecasts directly on the thermostat touchscreen display.
  • Your team includes facilities or energy managers in small to medium businesses.
Consider alternatives if
  • Your company lacks reliable Wi-Fi infrastructure for remote connectivity.
  • You require advanced HVAC diagnostics or detailed energy analytics features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. Thermostat: Best for simple, remote-controlled smart thermostat management with weather integration.

Description

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they ... Read More about Thermostat

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $15
  • Starts from $40.83 , Billed Yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Thermostat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do FeedbackLink, Thermostat and Zonka Feedback Compare on Features?

Total Features

15 Features

16 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare FeedbackLink, Thermostat and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $40.83 , Billed Yearly
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free

          • Users: 1

          • Surveys: 1

          • Monthly Surveys Administered: 200 per Month

          Show more +

        • Pro

          • Users: 1

          • Surveys: 5

          • Monthly Surveys Administered: 2,000 per Month

          Show more +

        • Premium

          • Users: 5

          • Surveys: 20

          • Monthly Surveys Administered: 5,000 per Month

          Show more +

        • Browse all pricing plans
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        FeedbackLink pricing
        Thermostat pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        GDPR

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        FeedbackLink vs Thermostat User Reviews & Rating Comparison

        User Ratings

        4.1

        (based on 170269 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

        What buyers like

        • Ease of use
        • Quick setup
        • Effective basic NPS collection

        Common complaints

        • Limited analytics
        • Lack of customization

        Buyer sentiment

        No user reviews or ratings available to assess sentiment.

        What buyers like

        • Smartphone control
        • Weather forecasting features
        • User-friendly touchscreen

        Common complaints

        • Requires Wi-Fi connection
        • Limited compatibility with older systems
        • Higher upfront cost

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Ease of capturing NPS data quickly

        • Straightforward feedback collection process

        • Good for basic customer loyalty insights

        • Limited advanced analytics capabilities

        • Lack of extensive customization options

        • Remote control via smartphone

        • Touchscreen display with weather forecast

        • Wi-Fi programmable scheduling

        • Lack of detailed pricing information

        • No available user ratings or reviews

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        eHealth

        eHealth

        WMG

        WMG

        Annenberg

        Annenberg

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        Reporting

        4 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, FeedbackLink or Thermostat?
        FeedbackLink edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do FeedbackLink and Thermostat offer a free trial?
        FeedbackLink offers a free trial. Thermostat does not.
        What is the starting price of FeedbackLink vs Thermostat?
        FeedbackLink starts at $15 /Month. Thermostat starts at $40.83 /Month.
        What are the top alternatives to FeedbackLink?
        Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
        What are the top alternatives to Thermostat?
        Top alternatives to Thermostat include Zonka Feedback, ClearlyRated, FeedbackLink, YesInsights, Promoter Ninja.

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