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FeedbackLink vs GrowthScore Comparison

Last updated:

FeedbackLink

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…

GrowthScore leads on user satisfaction with a 4.2-star rating across 7 reviews.

Spotsaas Analysis

FeedbackLinkGrowthScore

The core difference between FeedbackLink and GrowthScore lies in their target user base and complexity; FeedbackLink is designed for small to medium businesses seeking a straightforward NPS tool, while GrowthScore caters to mid-to-large teams that require multi-channel feedback and deeper insights. Ideal buyers for FeedbackLink are small to medium businesses focused on basic customer loyalty, whereas GrowthScore is best suited for larger organizations needing comprehensive analytics for strategic decision-making.

- Simple and quick NPS feedback collection - Best for small to medium businesses - Low-complexity tool - Focus on basic customer loyalty insights - Price: $15 - Ideal for teams wanting rapid data capture

- Multi-channel NPS measurement - Best for mid-to-large teams - Provides actionable customer insights - Supports strategic business decisions - Price: $19 - Ideal for organizations needing robust analytics

FeedbackLink vs GrowthScore — at a glance

FeatureFeedbackLinkGrowthScore
Rating—4.2 / 5
Reviews—7
Starting price$15 /Month$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API—Available
Support modesOnlineOnline
Certifications—GDPR
Data residencyUSUS

Key differences between FeedbackLink and GrowthScore

  • Pricing: FeedbackLink starts at $15 /Month, while GrowthScore starts at $19 /Month.
  • Deployment: FeedbackLink supports SaaS/Web/Cloud; GrowthScore supports SaaS/Web/Cloud.

FeedbackLink vs GrowthScore — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FeedbackLink - NPS Software
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GrowthScore - NPS Software
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FeedbackLink vs GrowthScore: Biggest differences

Start here before you go deeper into features.

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Description

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore

Entry Level Pricing

  • Starts from $15
  • Starts from $19

Free Trial Availability

SpotScore

What's this? ↗

8.5/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
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Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

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How do FeedbackLink and GrowthScore Compare on Features?

Total Features

15 Features

12 Features

Unique Features

No unique features

No unique features

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Compare FeedbackLink and GrowthScore on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $19

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      FeedbackLink pricing
      GrowthScore pricing

      FeedbackLink vs GrowthScore: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      FeedbackLink vs GrowthScore Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      GDPR

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      FeedbackLink User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.2

      (based on 7 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

      What buyers like

      • Ease of use
      • Quick setup
      • Effective basic NPS collection

      Common complaints

      • Limited analytics
      • Lack of customization

      Buyer sentiment

      Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

      What buyers like

      • Multi-channel feedback collection
      • Actionable insights
      • NPS measurement accuracy

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Ease of capturing NPS data quickly

      • Straightforward feedback collection process

      • Good for basic customer loyalty insights

      • Limited advanced analytics capabilities

      • Lack of extensive customization options

      • Multi-channel customer feedback collection

      • Actionable insights for business decision making

      • Strong Net Promoter Score measurement capabilities

      • Limited publicly available pricing information

      • Smaller user base with only 7 ratings

      Used FeedbackLink or GrowthScore? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to FeedbackLink and GrowthScore in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FeedbackLink or GrowthScore?
      GrowthScore edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do FeedbackLink and GrowthScore offer a free trial?
      Yes, both FeedbackLink and GrowthScore offer a free trial.
      What is the starting price of FeedbackLink vs GrowthScore?
      FeedbackLink starts at $15 /Month. GrowthScore starts at $19 /Month.
      What are the top alternatives to FeedbackLink?
      Top alternatives to FeedbackLink include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.
      What are the top alternatives to GrowthScore?
      Top alternatives to GrowthScore include Promoter Ninja, Customer.guru, Emojics, SmileBack, YesInsights.