Which is better, ezTalks or JustCall?

JustCall edges out ezTalks based on user ratings across 342 reviews. That said, the best pick depends on your workflow — ezTalks may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between ezTalks and JustCall?

Key differences between ezTalks and JustCall include pricing (ezTalks starts at $10 vs JustCall at $20); target audience (ezTalks targets Individuals while JustCall serves Large Enterprises). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both ezTalks and JustCall offer a Free trial?

Neither ezTalks nor JustCall offers a free trial.

Who are the typical users of ezTalks?

ezTalks is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of JustCall?

JustCall is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of ezTalks and JustCall?

Pricing for ezTalks starts at $10/User/Month, whereas JustCall starts at $20/User/Month.

What are the best alternatives to ezTalks?

Some top alternatives to ezTalks include Livestorm, Zoom, Cisco Webex Meetings, Lifesize, Zoho Meeting.

What are the best alternatives to JustCall?

Some top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

ezTalks vs JustCall Comparison

Last updated: May 22, 2026

ezTalks

4.2(127 reviews)

Starting at $10 /User/Month

Individuals
Large Enterprises

ezTalks is a free, easy to use video and audio conferencing software. Built for businesses of all sizes, ezTalks will save you money on expensive video conferencing equipment and services while providing the same results…

View Pricing Read Reviews

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

Large Enterprises
Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

View Pricing Read Reviews

JustCall leads on user satisfaction with a 4.5-star rating across 342 reviews.

ezTalks vs JustCall — at a glance

Feature	ezTalks	JustCall
Rating	4.2 / 5	4.5 / 5
Reviews	127	342
Starting price	$10 /User/Month	$20 /User/Month
Free trial	No	No
Free version	No	No
Best for	Individuals, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Video Conferencing Software	Contact Center Operations Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API	Available	Available
Support modes	24/7 (Live rep)	24/7 (Live rep), Business Hours, Online
Certifications	GDPR	SOC 2, HIPAA, GDPR
Data residency	Global	Global

Key differences between ezTalks and JustCall

Pricing: ezTalks starts at $10 /User/Month, while JustCall starts at $20 /User/Month.
Target audience: ezTalks is built for Individuals and Large Enterprises, while JustCall targets Large Enterprises and Medium Business.
User satisfaction: JustCall scores higher with a 4.5-star average.
Deployment: ezTalks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ezTalks vs JustCall — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Video Conferencing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	ezTalks (113) Talk to an expert Talk to an expert	JustCall (97) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

ezTalks

Best for SMBs needing easy, multi-channel video conferencing and webinars.

Choose if

You want a simple, intuitive interface for quick team meetings and training.
You need integrated communication channels beyond video, like SMS, voice calls, and fax.
Your company size is between 1 and 500 employees seeking cost-effective conferencing.

Consider alternatives if

Your enterprise requires highly stable, enterprise-grade connectivity without interruptions.
You need advanced video conferencing features or faster loading times for large-scale events.

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if

You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
You need quick setup with easy access to real-time agent performance and trend insights.
You want a single platform combining systems integration, analytics, and contact center operations.

Consider alternatives if

You are a freelancer or solo operator without a dedicated support team.
Your team is very small or requires a simple, low-complexity solution.

ezTalks: Best for SMBs needing easy, multi-channel video conferencing and webinars. JustCall: Best for mid-to-large contact centers needing unified operations and real-time analytics.

Description	ezTalks is a free, easy to use video and audio conferencing software. Built for businesses of all sizes, ezTalks will save you money on expensive video conferencing equipment and services ... Read More about ezTalks	The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $20 , Billed Yearly
Free Trial Availability	No free trial	No free trial
SpotScore What's this? ↗	8.6/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.2 (127)	4.5 (342)
Best Company Size	1-50 employees51-500 employees	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo

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How do ezTalks and JustCall Compare on Features?

Total Features	14 Features	5 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare ezTalks and JustCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$10 , Billed Yearly	$20 , Billed Yearly
Pricing Plans	Starter Get Started Host up to 2 participants 10 mins limit on group meetings MP4 local recording Show more + Standard Get Started Host up to 100 participants Unlimited group meetings MP4 local recording Show more + PRO Get Started Host up to 200 participants Unlimited group meetings MP4 local recording Show more + Browse all pricing plans	Standard Get Started 1 local or toll-free number included Call Tracking Call Recording Show more + Premium Get Started Includes features of Standard Plan, plus Auto Dialer SMS Bots Show more + Enterprise Get Started Includes features of Premium plan, plus Dedicated account manager Priority Support on all channels Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	—	✓ Yes
GDPR	✓ Yes	✓ Yes
ISO 27001	—	✗ No
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🌐 Global

ezTalks User Reviews & Rating Comparison

User Ratings	4.2 (based on 127 reviews)	4.5 (based on 342 reviews)
Rating Distribution	101 10 2 0 0	84 12 0 0 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally praise ezTalks for its ease of use and feature richness, though some report connectivity and loading speed issues. What buyers like Ease of use Feature variety Customer support Common complaints Connectivity problems Slow loading times	Buyer sentiment Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams. What buyers like Ease of use Real-time analytics Integration capabilities Common complaints Pricing transparency Complexity for small teams
Pros and Cons	Easy-to-use interface with intuitive design Integration of multiple communication channels like SMS, voice calls, and fax Supports diverse communication functions including webinars and interactive whiteboards Occasional technical and connectivity issues requiring stable internet Limitations in the free version’s features and options	Unified platform integrating systems, reporting, workforce management, and analytics Real-time agent performance analysis with trend identification Easy to get up and running quickly Pricing not publicly disclosed, requiring sales engagement May be complex for very small teams or simple use cases
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Softlayer Kipac Cyta	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	3 Videos

Top Alternatives to ezTalks and JustCall in 2026

Alternatives	Livestorm 4.4 Zoom 3.7 Cisco Webex Meetings 4.3	CloudTalk 4.39 Call Center Studio 4.7 Aircall 4.1

Frequently asked questions

Which is better, ezTalks or JustCall?: JustCall edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do ezTalks and JustCall offer a free trial?: Neither ezTalks nor JustCall currently lists a free trial.
What is the starting price of ezTalks vs JustCall?: ezTalks starts at $10 /User/Month. JustCall starts at $20 /User/Month.
What are the top alternatives to ezTalks?: Top alternatives to ezTalks include Livestorm, Zoom, Cisco Webex Meetings, Lifesize, Zoho Meeting.
What are the top alternatives to JustCall?: Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

ezTalks vs JustCall Comparison

ezTalks

JustCall

ezTalks vs JustCall — at a glance

Key differences between ezTalks and JustCall

ezTalks vs JustCall — find the better fit before you commit.

ezTalks

JustCall

Download this ezTalks vs JustCall comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do ezTalks and JustCall Compare on Features?

Compare ezTalks and JustCall on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

ezTalks User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to ezTalks and JustCall in 2026

Related Blogs and Articles for Contact Center Operations Software

Frequently asked questions