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eVisit vs Mend Comparison

Last updated:

eVisit

2.3(43 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for use in live visits and for remote…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

SpotSaaS Analysis

eVisitMend

The core difference between eVisit and Mend lies in their focus: eVisit is designed for telemedicine in rural or low-connectivity areas, while Mend emphasizes empathetic and flexible patient connections for healthcare teams. Ideal buyers for eVisit are practices in challenging connectivity regions, whereas Mend is best suited for healthcare providers looking to enhance patient engagement.

Who should pick which

  • Best for telemedicine in rural or low-connectivity environments:
  • Integrated video, voice, and data communication:
  • Suitable for small businesses and large enterprises:
  • Designed for practices in connectivity-challenged areas:
  • Price not listed:
  • Ideal for those needing reliable telemedicine solutions:
  • Best for healthcare teams focusing on empathetic patient connections:
  • Emphasizes actionable patient feedback:
  • Suitable for small businesses and large enterprises:
  • Designed to improve remote patient engagement:
  • Price not listed:
  • Ideal for providers seeking flexible telemedicine solutions:

eVisit vs Mend — at a glance

FeatureeVisitMend
Rating2.3 / 54.5 / 5
Reviews43289
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between eVisit and Mend

  • User satisfaction: Mend scores higher with a 4.5-star average.
  • Deployment: eVisit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eVisit vs Mend — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eVisit
Talk to an expert
Talk to an expert
Mend
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

eVisit

Best for telemedicine in rural or low-connectivity healthcare environments.

Choose if
  • You need integrated video, voice, and data communication over existing networks.
  • Your practice operates in rural or connectivity-challenged geographic areas.
  • You require a flexible platform deployed for live visits and remote monitoring.
Consider alternatives if
  • You need clear, out-of-the-box pricing transparency before purchase.
  • You prioritize high user satisfaction and extensive positive user feedback.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

eVisit: Best for telemedicine in rural or low-connectivity healthcare environments. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for ... Read More about eVisit

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

2.3

(43)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessLarge Enterprises
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How do eVisit and Mend Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare eVisit and Mend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      Mend pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      eVisit User Reviews & Rating Comparison

      User Ratings

      2.3

      (based on 43 reviews)

      4.5

      (based on 289 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall buyer sentiment is negative, with concerns about usability and value.

      What buyers like

      • Multi-modal communication capabilities
      • Adaptability to low-connectivity environments
      • Deployment in diverse healthcare settings

      Common complaints

      • Lack of pricing transparency
      • Low user satisfaction and poor ratings

      Buyer sentiment

      Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

      What buyers like

      • Patient connectivity
      • Ease of use for healthcare teams
      • Improved patient satisfaction

      Common complaints

      • Pricing opacity
      • Limited feature details

      Pros and Cons

      • Supports video, voice, and data integration over existing networks

      • Suitable for challenging geographic and connectivity environments

      • Deployed by multiple telemedicine companies for live visits and remote monitoring

      • Lack of publicly available pricing information

      • Low average user rating (2.3 out of 5) with limited reviews

      • Enables connection with patients anywhere, anytime

      • Focuses on empathy and actionable feedback

      • Increases patient satisfaction while lowering expenses

      • Pricing is not publicly available

      • Limited information on specific features and integrations

      Media and Screenshots

      Screenshots

      Free Webinar

      1 Screenshots

      No screenshots available.

      Top Alternatives to eVisit and Mend in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eVisit or Mend?
      Mend edges out the other on user ratings (4.5 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eVisit and Mend offer a free trial?
      Neither eVisit nor Mend currently lists a free trial.
      What is the starting price of eVisit vs Mend?
      eVisit starts at Contact for pricing. Mend starts at Contact for pricing.
      What are the top alternatives to eVisit?
      Top alternatives to eVisit include Mend, Synapse Medicine, VCDoctor, Teledentix, Amwell.
      What are the top alternatives to Mend?
      Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

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