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Everbridge IT Alerting vs New Relic Alerts vs Klaxon Comparison

Last updated:

Everbridge IT Alerting

4.3(36 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing complete visibility into networ…

New Relic Alerts

4.3(14 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…

Klaxon

4.7(6 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Klaxon is an innovative IT alerting software that allows user to see, react and respond to important IT alerts. See risks, issues or problems before they disrupts the business, before they cause damage or loss of user da…

Everbridge IT Alerting vs New Relic Alerts vs Klaxon — at a glance

FeatureEverbridge IT AlertingNew Relic AlertsKlaxon
Rating4.3 / 54.3 / 54.7 / 5
Reviews36146
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIT Alerting SoftwareIT Alerting SoftwareIT Alerting Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Everbridge IT Alerting and New Relic Alerts

  • Deployment: Everbridge IT Alerting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; New Relic Alerts supports SaaS/Web/Cloud.

Compare Everbridge IT Alerting vs New Relic Alerts vs Klaxon — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most IT Alerting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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New Relic Alerts - IT Alerting Software
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Klaxon - IT Alerting Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Everbridge IT Alerting

Best for streamlined real-time IT incident alerting and response coordination.

Choose if
  • You need quick, multi-channel alerts to on-call IT and NOC staff during incidents.
  • Your team values a simple, user-friendly interface with low setup complexity.
  • You want automated risk assessments combined with powerful search to preempt threats.
Consider alternatives if
  • Your organization requires deep, customizable reporting integrations with platforms like ServiceNow.
  • You need extensive customization options or have a limited budget due to high pricing.

New Relic Alerts

Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Choose if
  • You need deep performance metrics down to code and transaction level for root cause analysis.
  • Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
  • You want seamless integration with existing DevOps workflows and communication tools.
Consider alternatives if
  • Your organization has a very limited budget and cannot accommodate higher pricing.
  • You require extensive third-party integrations beyond what New Relic currently offers.

Klaxon

Best for medium businesses needing customizable IT alerting to prevent downtime.

Choose if
  • You require centralized notifications to reduce alert fatigue across teams.
  • Your team needs flexible, configurable workflows tailored to specific alerting needs.
  • You want to proactively detect and respond to IT risks before business impact.
Consider alternatives if
  • You are a small company with fewer than 50 employees seeking simple alerting.
  • You need transparent, out-of-the-box pricing for quick procurement decisions.

Everbridge IT Alerting: Best for streamlined real-time IT incident alerting and response coordination. New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Description

Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing ... Read More about Everbridge IT Alerting

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts

Klaxon is an innovative IT alerting software that allows user to see, react and respond to important IT alerts. See risks, issues or problems before they disrupts the business, before they ... Read More about Klaxon

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(36)

4.3

(14)

4.7

(6)

Best Company Size

100 to 500 employees501 to 10,000 employees
50-500 employees501-5,000 employees
50-500 employeesMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Everbridge IT Alerting

  • Rapid Incident Response: With Everbridge IT Alerting, you’ll experience a dramatic reduction in response times during critical incidents. Our platform enables your team to swiftly communicate and coordinate, ensuring that issues are addressed before they escalate.
  • Centralized Communication: Managers can appreciate the ease of having a single, unified platform for all incident-related communications. This helps eliminate confusion, allowing everyone—from IT staff to executives—to stay informed and aligned.
  • Customizable Alerts: Tailor notifications to meet your organization’s specific needs. Whether it’s a high-priority system outage or a scheduled maintenance window, you can set different alert levels to ensure the right people receive the right information at the right time.

New Relic Alerts

  • Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
  • Customizable Thresholds: We appreciate the flexibility of setting tailored alerts based on our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
  • Integrated Collaboration: New Relic Alerts seamlessly integrates with our existing workflows and communication tools. This ensures that when an alert is triggered, everyone involved—from developers to executives—can collaborate effectively to resolve the issue.

Klaxon

  • Enhanced Communication: Klaxon streamlines internal communication, allowing managers and team members to exchange ideas and updates in real time. This ensures everyone stays on the same page and reduces the chance of miscommunication.
  • Centralized Notifications: With Klaxon, you can consolidate alerts from various systems into one easy-to-manage platform. Administrators will appreciate how this reduces notification fatigue and ensures that critical updates never get overlooked.
  • Customizable Workflows: Whether you're a manager looking to optimize processes or an executive aiming for efficiency, Klaxon offers customizable workflows that adapt to your team's unique needs, enhancing productivity across the board.
Best fit

Best fit

Everbridge IT Alerting

  • 100 to 10,000 employees
  • IT Services, Telecommunications, Healthcare, Financial Services, and Education
  • IT Managers, Incident Response Coordinators, Network Administrators, and Operations Managers

New Relic Alerts

  • 50-5,000 employees
  • Martech, Fintech, SaaS, IT Services, Consulting
  • DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers

Klaxon

  • 50 to 500 employees.
  • Marketing Technology, Sales Automation, SaaS, Consulting, and Customer Relationship Management.
  • Sales Managers, Account Executives, Business Development Representatives, Marketing Specialists, and CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Everbridge IT Alerting

  • Users may seek alternatives to Everbridge IT Alerting due to high costs, especially for smaller organizations or those with limited budgets looking for more cost-effective solutions without sacrificing functionality.
  • Organizations might consider alternatives if they require more customizable features or integration capabilities with existing systems, as flexibility can be crucial for specific operational needs.
  • Some users may find Everbridge's user interface complex or unintuitive, prompting them to look for alternatives that offer a more user-friendly experience and easier onboarding for their teams.

New Relic Alerts

  • Users may seek alternatives to New Relic Alerts due to high costs, especially for smaller teams or startups with limited budgets that require effective monitoring without the hefty price tag.
  • Some teams may find New Relic's interface complex or overwhelming, prompting a search for simpler, more intuitive alerting solutions that enhance user experience and ease of use.
  • Organizations with specific compliance or data privacy needs might look for alternatives that offer better control over data handling and storage, ensuring they meet industry regulations.

Klaxon

  • Users may seek alternatives to Klaxon due to budget constraints, as some organizations require more cost-effective solutions that still meet their alerting and notification needs without compromising on functionality.
  • Organizations with specific compliance or regulatory requirements might explore alternatives that offer tailored features or integrations, ensuring they align with industry standards while maintaining effective communication systems.
  • Users might consider alternatives if they find Klaxon’s user interface or user experience lacking, as intuitive design is crucial for quick adoption and efficient use among team members in high-pressure environments.

Software Demo

Demo

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Step 1 of 4

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How do Everbridge IT Alerting, New Relic Alerts and Klaxon Compare on Features?

Total Features

15 Features

0 Features

0 Features

Unique Features

No unique features

No features

No features

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Compare Everbridge IT Alerting, New Relic Alerts and Klaxon on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Everbridge IT Alerting pricing

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Everbridge IT Alerting vs New Relic Alerts User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        7

        6

        2

        1

        0

        9

        4

        0

        1

        0

        0

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally appreciate the tool’s ease of use, real-time alerting, and incident management efficiency but express concerns about pricing and limited integrations.

        What buyers like

        • Ease of use
        • Real-time alerting
        • Incident management streamlining

        Common complaints

        • Pricing transparency and cost
        • Limited integration and customization

        Buyer sentiment

        Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity.

        What buyers like

        • Ease of use
        • Detailed performance insights
        • Effective alerting

        Common complaints

        • Pricing concerns
        • Initial UI complexity

        Buyer sentiment

        Users appreciate Klaxon's ability to centralize alerts and customize workflows, though limited review volume tempers confidence.

        What buyers like

        • Centralized notifications
        • Workflow customization
        • Improved communication

        Common complaints

        • Pricing opacity
        • Limited user feedback

        Pros and Cons

        • Streamlines major incident management with appropriate team notifications

        • User-friendly interface with easy setup for both technical and non-technical users

        • Real-time multi-channel alerts improving response times during critical incidents

        • Limited reporting integration with some platforms such as ServiceNow

        • Complex profile information requirements that may raise security concerns

        • Proactive monitoring with detailed analytics enabling early issue detection

        • Customizable alert thresholds tailored to specific application and infrastructure needs

        • Seamless integration with existing workflows and communication tools for effective collaboration

        • Pricing can be high and may not suit smaller budgets

        • User interface can be overwhelming and less intuitive initially

        • Centralized notifications reducing alert fatigue

        • Customizable workflows tailored to team needs

        • Enhanced real-time internal communication

        • Pricing is quotation-based with no public starting price

        • Limited user rating data with only 6 reviews

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Santander

        Santander

        Siemens

        Siemens

        Sanofi

        Sanofi

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Inbound interaction

        4 Screenshots

        Set thresholds example

        4 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Everbridge IT Alerting or New Relic Alerts?
        Everbridge IT Alerting and New Relic Alerts are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific IT Alerting Software needs.
        Do Everbridge IT Alerting and New Relic Alerts offer a free trial?
        Neither Everbridge IT Alerting nor New Relic Alerts currently lists a free trial.
        What is the starting price of Everbridge IT Alerting vs New Relic Alerts?
        Everbridge IT Alerting starts at Contact for pricing. New Relic Alerts starts at Contact for pricing.
        What are the top alternatives to Everbridge IT Alerting?
        Top alternatives to Everbridge IT Alerting include alerto.in, AlertOps, Spike.sh, DERDACK Enterprise Alert, Amazon SNS.
        What are the top alternatives to New Relic Alerts?
        Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.

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