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Everbridge IT Alerting vs New Relic Alerts vs Downtime Monkey Comparison

Last updated:

Everbridge IT Alerting

4.3(36 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing complete visibility into networ…

New Relic Alerts

4.3(14 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…

Downtime Monkey

5.0(2 reviews)

Starting at $0.69 /Month

  • Large Enterprises
  • Medium Business

Downtime Monkey is an easy-to-use IT alerting dashboard that helps to ensure that systems are healthy. Downtime Monkey is simple-to-use IT alerting software for PCs, Macs, servers, phones and tablets. Downtime Monkey he…

Everbridge IT Alerting vs New Relic Alerts vs Downtime Monkey — at a glance

FeatureEverbridge IT AlertingNew Relic AlertsDowntime Monkey
Rating4.3 / 54.3 / 55.0 / 5
Reviews36142
Starting priceContact for pricingContact for pricing$0.69 /Month
Free trial No No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIT Alerting SoftwareIT Alerting SoftwareIT Alerting Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Everbridge IT Alerting and New Relic Alerts

  • Deployment: Everbridge IT Alerting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; New Relic Alerts supports SaaS/Web/Cloud.

Compare Everbridge IT Alerting vs New Relic Alerts vs Downtime Monkey — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most IT Alerting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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New Relic Alerts - IT Alerting Software
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Downtime Monkey - IT Alerting Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Everbridge IT Alerting

Best for streamlined real-time IT incident alerting and response coordination.

Choose if
  • You need quick, multi-channel alerts to on-call IT and NOC staff during incidents.
  • Your team values a simple, user-friendly interface with low setup complexity.
  • You want automated risk assessments combined with powerful search to preempt threats.
Consider alternatives if
  • Your organization requires deep, customizable reporting integrations with platforms like ServiceNow.
  • You need extensive customization options or have a limited budget due to high pricing.

New Relic Alerts

Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Choose if
  • You need deep performance metrics down to code and transaction level for root cause analysis.
  • Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
  • You want seamless integration with existing DevOps workflows and communication tools.
Consider alternatives if
  • Your organization has a very limited budget and cannot accommodate higher pricing.
  • You require extensive third-party integrations beyond what New Relic currently offers.

Downtime Monkey

Best for simple, proactive IT alerting across multiple device types.

Choose if
  • You need easy-to-use, real-time alerts to minimize system downtime.
  • Your team includes IT managers or system administrators in medium-sized businesses.
  • You want cross-platform monitoring covering PCs, Macs, phones, and tablets.
Consider alternatives if
  • Your organization requires highly customizable or complex alerting workflows.
  • You are a very large enterprise needing scalable, advanced alerting features.

Everbridge IT Alerting: Best for streamlined real-time IT incident alerting and response coordination. New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Description

Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing ... Read More about Everbridge IT Alerting

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts

Downtime Monkey is an easy-to-use IT alerting dashboard that helps to ensure that systems are healthy. Downtime Monkey is simple-to-use IT alerting software for PCs, Macs, servers, phones ... Read More about Downtime Monkey

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $0.69 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(36)

4.3

(14)

Best Company Size

100 to 500 employees501 to 10,000 employees
50-500 employees501-5,000 employees
50-500 employeesMedium Business
Get pricing help
Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Everbridge IT Alerting

  • Rapid Incident Response: With Everbridge IT Alerting, you’ll experience a dramatic reduction in response times during critical incidents. Our platform enables your team to swiftly communicate and coordinate, ensuring that issues are addressed before they escalate.
  • Centralized Communication: Managers can appreciate the ease of having a single, unified platform for all incident-related communications. This helps eliminate confusion, allowing everyone—from IT staff to executives—to stay informed and aligned.
  • Customizable Alerts: Tailor notifications to meet your organization’s specific needs. Whether it’s a high-priority system outage or a scheduled maintenance window, you can set different alert levels to ensure the right people receive the right information at the right time.

New Relic Alerts

  • Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
  • Customizable Thresholds: We appreciate the flexibility of setting tailored alerts based on our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
  • Integrated Collaboration: New Relic Alerts seamlessly integrates with our existing workflows and communication tools. This ensures that when an alert is triggered, everyone involved—from developers to executives—can collaborate effectively to resolve the issue.

Downtime Monkey

  • Proactive Monitoring: With Downtime Monkey, we ensure your systems are continuously monitored, allowing you to identify potential issues before they escalate. This means less downtime and more productivity for your team.
  • Real-Time Alerts: You’ll receive instant notifications whenever a service disruption occurs. This not only empowers you to take immediate action but also keeps your stakeholders informed, fostering transparency and trust.
  • User-Friendly Dashboard: Our intuitive interface provides a clear overview of your system’s health, making it easy for both technical and non-technical team members to understand performance metrics at a glance.
Best fit

Best fit

Everbridge IT Alerting

  • 100 to 10,000 employees
  • IT Services, Telecommunications, Healthcare, Financial Services, and Education
  • IT Managers, Incident Response Coordinators, Network Administrators, and Operations Managers

New Relic Alerts

  • 50-5,000 employees
  • Martech, Fintech, SaaS, IT Services, Consulting
  • DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers

Downtime Monkey

  • 50-500 employees.
  • Industries include SaaS, IT Services, E-commerce, Telecommunications, and Manufacturing.
  • Typical users are IT Managers, Operations Managers, System Administrators, and Network Engineers.
Watchouts

Reasons buyers look elsewhere

Everbridge IT Alerting

  • Users may seek alternatives to Everbridge IT Alerting due to high costs, especially for smaller organizations or those with limited budgets looking for more cost-effective solutions without sacrificing functionality.
  • Organizations might consider alternatives if they require more customizable features or integration capabilities with existing systems, as flexibility can be crucial for specific operational needs.
  • Some users may find Everbridge's user interface complex or unintuitive, prompting them to look for alternatives that offer a more user-friendly experience and easier onboarding for their teams.

New Relic Alerts

  • Users may seek alternatives to New Relic Alerts due to high costs, especially for smaller teams or startups with limited budgets that require effective monitoring without the hefty price tag.
  • Some teams may find New Relic's interface complex or overwhelming, prompting a search for simpler, more intuitive alerting solutions that enhance user experience and ease of use.
  • Organizations with specific compliance or data privacy needs might look for alternatives that offer better control over data handling and storage, ensuring they meet industry regulations.

Downtime Monkey

  • Users may seek alternatives to Downtime Monkey if they require more comprehensive monitoring features, such as enhanced analytics or customizable alerts, to better suit their specific business needs and improve system reliability.
  • Some businesses might consider other options due to budget constraints, as alternatives may offer similar functionality at a lower cost, making them more appealing for startups or smaller organizations.
  • Companies that prioritize user experience might explore alternatives that provide a more intuitive interface or streamlined setup process, ensuring easier adoption and quicker implementation for their teams.

Software Demo

Demo

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How do Everbridge IT Alerting, New Relic Alerts and Downtime Monkey Compare on Features?

Total Features

15 Features

0 Features

0 Features

Unique Features

No unique features

No features

No features

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Compare Everbridge IT Alerting, New Relic Alerts and Downtime Monkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $0.69 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free Plan

          • Maximum number of monitors: 60

          • Monitor frequency: 5 minutes

          • Monitoring locations (more info): 1 (UK)

          Show more +

        • Pro Plans

          • Maximum number of monitors: 1

          • Monitor frequency: 1 minute

          • Monitoring locations (more info): 6 (global)

          Show more +

        Pricing Page

        Everbridge IT Alerting pricing

        Pricing information not available

        Downtime Monkey pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Everbridge IT Alerting vs New Relic Alerts User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        7

        6

        2

        1

        0

        9

        4

        0

        1

        0

        1

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally appreciate the tool’s ease of use, real-time alerting, and incident management efficiency but express concerns about pricing and limited integrations.

        What buyers like

        • Ease of use
        • Real-time alerting
        • Incident management streamlining

        Common complaints

        • Pricing transparency and cost
        • Limited integration and customization

        Buyer sentiment

        Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity.

        What buyers like

        • Ease of use
        • Detailed performance insights
        • Effective alerting

        Common complaints

        • Pricing concerns
        • Initial UI complexity

        Buyer sentiment

        Users appreciate Downtime Monkey's ease of use and effective real-time alerting, though limited reviews make comprehensive sentiment assessment difficult.

        What buyers like

        • Ease of use
        • Proactive monitoring
        • Real-time alerts

        Common complaints

        • Lack of pricing transparency
        • Limited advanced features

        Pros and Cons

        • Streamlines major incident management with appropriate team notifications

        • User-friendly interface with easy setup for both technical and non-technical users

        • Real-time multi-channel alerts improving response times during critical incidents

        • Limited reporting integration with some platforms such as ServiceNow

        • Complex profile information requirements that may raise security concerns

        • Proactive monitoring with detailed analytics enabling early issue detection

        • Customizable alert thresholds tailored to specific application and infrastructure needs

        • Seamless integration with existing workflows and communication tools for effective collaboration

        • Pricing can be high and may not suit smaller budgets

        • User interface can be overwhelming and less intuitive initially

        • Proactive monitoring that reduces downtime

        • Real-time alerts enabling immediate response

        • User-friendly dashboard accessible to technical and non-technical users

        • Limited information on advanced customization options

        • May not scale well for very large enterprises

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Santander

        Santander

        Siemens

        Siemens

        Sanofi

        Sanofi

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Inbound interaction

        4 Screenshots

        Set thresholds example

        4 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Everbridge IT Alerting or New Relic Alerts?
        Everbridge IT Alerting and New Relic Alerts are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific IT Alerting Software needs.
        Do Everbridge IT Alerting and New Relic Alerts offer a free trial?
        Neither Everbridge IT Alerting nor New Relic Alerts currently lists a free trial.
        What is the starting price of Everbridge IT Alerting vs New Relic Alerts?
        Everbridge IT Alerting starts at Contact for pricing. New Relic Alerts starts at Contact for pricing.
        What are the top alternatives to Everbridge IT Alerting?
        Top alternatives to Everbridge IT Alerting include alerto.in, AlertOps, Spike.sh, DERDACK Enterprise Alert, Amazon SNS.
        What are the top alternatives to New Relic Alerts?
        Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.

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