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Compare Engagely.ai vs Auralis

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Overview

Description

Engagely.AI is an advanced conversational AI platform designed to enhance customer engagement and support. With its intelligent chatbots and virtual assistants, Engagely.AI enables ... Read More

Auralis offers advanced, customized AI designed to streamline support operations by handling a significant portion of customer requests with speed and consistency, available 24/7. By ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $499 , monthly
Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Features

Total Features

29 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $499 , monthly
          Pricing Plans
          • Not Available
          • ESSENTIALS

            $499

            /month

            • Integrates with any Helpdesk you use for ticketing and live agent handoff

            • Ingest and train our AI with your knowledgebase

            • websites

            Show more +

          • BUSINESS

            $4999

            /month

            • Everything in the Essentials plan

            • Advanced AI agents can call third-party systems to perform actions and fetch data

            • Additionally ingest data from complex sources

            Show more +

          • Enterprise

            Custom

            • MLOps and templating support

            • Real-time

            • advanced dashboard

            Show more +

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Engagely.AI is a sophisticated conversational AI platform that enhances customer engagement with intelligent chatbots and virtual assistants. It offers seamless omnichannel integration, real-time ...Read more

              Auralis is a powerful AI-driven solution that enhances customer support by automating routine tasks and providing consistent, 24/7 support. The platform helps businesses improve productivity, ...Read more

              Pros and Cons
              • The AI-driven system allows companies to expand their support capabilities without significant increases in operational costs.

              • Engagely.AI provides valuable data-driven insights into customer behavior, helping businesses refine their engagement strategies.

              • Businesses can offload repetitive queries and administrative tasks to AI, improving efficiency and reducing human workload.

              • The platform effectively understands and processes complex inquiries, providing human-like, context-aware responses.

              • The platform’s effectiveness is directly tied to the quality of training data and historical interactions, which may require ongoing refinement.

              • Despite advanced NLP, the system may occasionally misinterpret customer queries, leading to inaccurate responses.

              • Auralis is tailored to fit the unique needs of businesses, ensuring that it aligns with specific processes and enhances the efficiency of customer support teams.

              • By reducing the need for human intervention in basic tasks, Auralis helps businesses reduce operational costs while maintaining high service quality.

              • With its quick and consistent responses, Auralis enhances customer satisfaction by providing timely solutions to common queries, resulting in a smoother support process.

              • By automating repetitive tasks, Auralis significantly boosts the productivity of support teams, allowing them to focus on more complex and high-value interactions.

              • Over-reliance on AI might reduce the personal touch that some customers expect, which could impact satisfaction in cases where human empathy or judgment is critical.

              • While Auralis excels at automating basic tasks, complex or nuanced customer inquiries may require human intervention, potentially causing delays if escalation isn’t seamless.

              Customers

              Customers
              Godrej Interio

              Godrej Interio

              IIFL

              IIFL

              Kotak Mahindra Bank

              Kotak Mahindra Bank

              Popeyes

              Popeyes

              On the Move

              On the Move

              Bellicon

              Bellicon

              Media and Screenshots

              Screenshots
              Engagely AI

              6 Screenshots

              AURALIS

              3 Screenshots

              Videos

              No videos available.

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither Engagely.ai nor Auralis offers a free trial.

              Engagely.ai is designed for and Large Enterprises.

              Auralis is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Auralis begins at $499/month when monthly, while pricing details for Engagely.ai are unavailable.

              Some top alternatives to Engagely.ai includes and undefined.

              Some top alternatives to Auralis includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].