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Element vs ChatWork Comparison

Last updated:

Element

4.5(2 reviews)

Starting at $10 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the go. Watch screencasts about Eleme…

ChatWork

4.3(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Element leads on user satisfaction with a 4.5-star rating across 2 reviews.

Element vs ChatWork — at a glance

FeatureElementChatWork
Rating4.5 / 54.3 / 5
Reviews241
Starting price$10 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable—
Support modesOnlineOnline
Certifications—GDPR
Data residencyUSGlobal

Key differences between Element and ChatWork

  • Pricing: Element starts at $10 /Month. ChatWork pricing is not publicly listed.
  • Free trial: Element offers a free trial; ChatWork does not.
  • User satisfaction: Element scores higher with a 4.5-star average.
  • Deployment: Element supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Element vs ChatWork — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Element - Business Instant Messaging Software
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ChatWork - Business Instant Messaging Software
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Element vs ChatWork: Biggest differences

Start here before you go deeper into features.

Element

Best for

Large Enterprises, Medium Business, Small Business

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Element typically suits Large Enterprises and Medium Business. ChatWork tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Element is an instant messaging software for small and medium business from element14. Quickly and easily create IM groups, manage employees' contact details and schedule meetings on the ... Read More about Element

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Entry Level Pricing

  • Starts from $10
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(2)

4.32

(41)

Best Company Size

—
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Element has not given any software demo yet

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How do Element and ChatWork Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Element and ChatWork on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Element pricing
      ChatWork pricing

      Element vs ChatWork: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Element vs ChatWork Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Element User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      1

      0

      0

      0

      24

      13

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • Easy group creation
      • Mobile scheduling
      • No IT support needed

      Common complaints

      • Limited advanced features
      • Basic customization options
      • May lack scalability

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      Pros and Cons

      • User-friendly design facilitates quick adoption.

      • Mobile scheduling enhances on-the-go communication.

      • No reliance on IT support streamlines usage.

      • Limited features may not meet all business needs.

      • Scalability could be an issue for larger teams.

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Element or ChatWork? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Homepage

      1 Screenshots

      ChatWork Account

      1 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Element and ChatWork in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Element or ChatWork?
      Element edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Element and ChatWork offer a free trial?
      Element offers a free trial. ChatWork does not.
      What is the starting price of Element vs ChatWork?
      Element starts at $10 /Month. ChatWork starts at Contact for pricing.
      What are the top alternatives to Element?
      Top alternatives to Element include Rocket.Chat, Workstorm, Crypho, Threema Work, VIPole.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include talkspirit, Hibox, Edworking, Microsoft Kaizala, Output Messenger.