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Eko App vs Rocket.Chat vs Text Request Comparison

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Eko App

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money.…

Rocket.Chat

3.9(156 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Eko App leads on user satisfaction with a 4.0-star rating across 4 reviews.

Eko App vs Rocket.Chat vs Text Request — at a glance

FeatureEko AppRocket.ChatText Request
Rating4.0 / 53.9 / 54.5 / 5
Reviews4156190
Starting priceContact for pricing$2 /User/Month$59 /month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalUS

Key differences between Eko App and Rocket.Chat

  • Pricing: Rocket.Chat starts at $2 /User/Month. Eko App pricing is not publicly listed.
  • Free trial: Rocket.Chat offers a free trial; Eko App does not.
  • User satisfaction: Eko App scores higher with a 4.0-star average.
  • Deployment: Eko App supports SaaS/Web/Cloud, Mobile - Android; Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Eko App vs Rocket.Chat vs Text Request — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eko App - Business Instant Messaging Software
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Rocket.Chat - Business Instant Messaging Software
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Text Request - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Eko App

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Eko App typically suits Large Enterprises and Medium Business. Rocket.Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better ... Read More about Eko App

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Not Available
  • Starts from $2 , Billed Yearly
  • Starts from $59

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Eko App, Rocket.Chat and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $2 , Billed Yearly
        • $59

        Pricing Plans

        • Not Available
        • Community (Self-Managed)

          • Recommended 1k Users

          • Unlimited Message History

          • 10.000 Monthly Push Notifications

          Show more +

        • Pro (Self-Managed)

          • Includes features of Community plan, plus

          • Unlimited Users

          • Social Network Login

          Show more +

        • Enterprise (Self-Managed)

          • Includes features of Pro plan, plus

          • High Scalability

          • Message Audit Panel / Audit Logs

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        Rocket.Chat pricing
        Text Request pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Eko App vs Rocket.Chat User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        3

        0

        2

        0

        0

        210

        125

        45

        0

        1

        575

        153

        18

        4

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

        What buyers like

        • Instant messaging capabilities
        • User-friendly interface
        • Cost-effective

        Common complaints

        • Limited features compared to competitors
        • May lack advanced integrations
        • Not suitable for small teams

        Buyer sentiment

        Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Enterprise-level collaboration
        • Private messaging features
        • Persistent chat rooms

        Common complaints

        • May require technical setup
        • Limited customization options
        • Performance can vary

        Buyer sentiment

        Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

        What buyers like

        • Versatile messaging solution
        • Secure payment requests
        • Desktop and mobile compatibility

        Common complaints

        • Limited advanced features
        • May require additional integrations
        • User interface could be improved

        Pros and Cons

        • User-friendly for all team sizes

        • Cost-effective for large organizations

        • Quick setup process

        • Limited advanced features

        • Not ideal for small teams

        • Strong focus on privacy and security

        • Flexible for large organizations

        • No client installation simplifies access

        • May require IT support for setup

        • Limited customization for user experience

        • Facilitates secure transactions through messaging.

        • User-friendly interface for quick communication.

        • Integrates well with social media platforms.

        • May not scale well for larger organizations.

        • Limited advanced features compared to competitors.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        The World Bank

        The World Bank

        Albourne

        Albourne

        Illumination MacGuff

        Illumination MacGuff

        Mathnasium

        Mathnasium

        Nissan

        Nissan

        Farmers Insurance

        Farmers Insurance

        Media and Screenshots

        Screenshots

        No screenshots available.

        Rocket.Chat Demo

        2 Screenshots

        Group Message

        6 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        4 Videos

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Eko App or Rocket.Chat?
        Eko App edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Eko App and Rocket.Chat offer a free trial?
        Rocket.Chat offers a free trial. Eko App does not.
        What is the starting price of Eko App vs Rocket.Chat?
        Eko App starts at Contact for pricing. Rocket.Chat starts at $2 /User/Month.
        What are the top alternatives to Eko App?
        Top alternatives to Eko App include Hibox, ChatWork, Dialog, Office Chat, Tekos.
        What are the top alternatives to Rocket.Chat?
        Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.

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