NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Eko App vs Rocket.Chat vs Pronto Comparison

Last updated:

Eko App

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better customer service and save money.…

Rocket.Chat

3.9(156 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Pronto

4.7(35 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Pronto is simple instant messaging software that allows colleagues to communicate on the job from virtually any computer attached to the network. In Pronto, e-mail, instant messages, and other forms of group communicatio…

Eko App leads on user satisfaction with a 4.0-star rating across 4 reviews.

Eko App vs Rocket.Chat vs Pronto — at a glance

FeatureEko AppRocket.ChatPronto
Rating4.0 / 53.9 / 54.7 / 5
Reviews415635
Starting priceContact for pricing$2 /User/MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalGlobalUS

Key differences between Eko App and Rocket.Chat

  • Pricing: Rocket.Chat starts at $2 /User/Month. Eko App pricing is not publicly listed.
  • Free trial: Rocket.Chat offers a free trial; Eko App does not.
  • User satisfaction: Eko App scores higher with a 4.0-star average.
  • Deployment: Eko App supports SaaS/Web/Cloud, Mobile - Android; Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Eko App vs Rocket.Chat vs Pronto — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eko App - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Rocket.Chat - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Pronto - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Eko App vs Rocket.Chat vs Pronto comparison

Get the full side-by-side as a PDF — these picks plus the top Business Instant Messaging Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Eko App

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Pronto

Best for unified internal communication across devices in mid-to-large companies.

Choose if
  • You need a single platform combining email and instant messaging.
  • Your teams require seamless communication across computers and mobile devices.
  • You want a shared workspace to centralize group communication and collaboration.
Consider alternatives if
  • You are a freelancer or solo entrepreneur needing lightweight chat tools.
  • Your organization demands extensive third-party app integrations or transparent pricing.

Eko App typically suits Large Enterprises and Medium Business. Rocket.Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Eko's Instant Messaging software is perfect for large businesses, growing businesses and small companies who want to reduce email clutter, provide instant communications as well as better ... Read More about Eko App

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Pronto is simple instant messaging software that allows colleagues to communicate on the job from virtually any computer attached to the network. In Pronto, e-mail, instant messages, and ... Read More about Pronto

Entry Level Pricing

  • Not Available
  • Starts from $2 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(35)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Pronto has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Eko App, Rocket.Chat and Pronto on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $2 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Community (Self-Managed)

          • Recommended 1k Users

          • Unlimited Message History

          • 10.000 Monthly Push Notifications

          Show more +

        • Pro (Self-Managed)

          • Includes features of Community plan, plus

          • Unlimited Users

          • Social Network Login

          Show more +

        • Enterprise (Self-Managed)

          • Includes features of Pro plan, plus

          • High Scalability

          • Message Audit Panel / Audit Logs

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Pricing information not available

        Rocket.Chat pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🇺🇸 US

        Eko App vs Rocket.Chat User Reviews & Rating Comparison

        User Ratings

        4.7

        (based on 35 reviews)

        Rating Distribution

        3

        0

        2

        0

        0

        210

        125

        45

        0

        1

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

        What buyers like

        • Instant messaging capabilities
        • User-friendly interface
        • Cost-effective

        Common complaints

        • Limited features compared to competitors
        • May lack advanced integrations
        • Not suitable for small teams

        Buyer sentiment

        Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Enterprise-level collaboration
        • Private messaging features
        • Persistent chat rooms

        Common complaints

        • May require technical setup
        • Limited customization options
        • Performance can vary

        Buyer sentiment

        Users generally rate Pronto highly for its unified communication capabilities and ease of use, though detailed feedback is limited.

        What buyers like

        • Ease of use
        • Integration of email and messaging
        • Cross-device functionality

        Common complaints

        • Lack of pricing transparency
        • Limited feature details

        Pros and Cons

        • User-friendly for all team sizes

        • Cost-effective for large organizations

        • Quick setup process

        • Limited advanced features

        • Not ideal for small teams

        • Strong focus on privacy and security

        • Flexible for large organizations

        • No client installation simplifies access

        • May require IT support for setup

        • Limited customization for user experience

        • Unified communication combining email and instant messaging

        • Cross-device accessibility including computers and mobile

        • Shared workspace centralizing group communication

        • Pricing is quotation-based with no public transparency

        • Limited information on advanced features or integrations

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        The World Bank

        The World Bank

        Albourne

        Albourne

        Illumination MacGuff

        Illumination MacGuff

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Rocket.Chat Demo

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Eko App or Rocket.Chat?
        Eko App edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Eko App and Rocket.Chat offer a free trial?
        Rocket.Chat offers a free trial. Eko App does not.
        What is the starting price of Eko App vs Rocket.Chat?
        Eko App starts at Contact for pricing. Rocket.Chat starts at $2 /User/Month.
        What are the top alternatives to Eko App?
        Top alternatives to Eko App include Hibox, ChatWork, Dialog, Office Chat, Tekos.
        What are the top alternatives to Rocket.Chat?
        Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.