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EHR 24/7 vs Athenahealth EHR vs NextGen Healthcare EHR Comparison

Last updated:

EHR 24/7

4.2(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EHR 24/7 is a comprehensive Electronic Health Records Program designed to help healthcare providers save time on paperwork and spend more time with their patients. The program offers intuitive features to quickly documen…

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

EHR 24/7 leads on user satisfaction with a 4.2-star rating across 1 reviews.

EHR 24/7 vs Athenahealth EHR vs NextGen Healthcare EHR — at a glance

FeatureEHR 24/7Athenahealth EHRNextGen Healthcare EHR
Rating4.2 / 53.3 / 5
Reviews126
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEHR SoftwareEHR SoftwareEHR Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnlineOnlineOnline
CertificationsHIPAASOC 2, HIPAA, GDPRSOC 2, HIPAA
Data residencyUSUSGlobal

Key differences between EHR 24/7 and Athenahealth EHR

  • User satisfaction: EHR 24/7 scores higher with a 4.2-star average.
  • Deployment: EHR 24/7 supports SaaS/Web/Cloud; Athenahealth EHR supports SaaS/Web/Cloud.

Compare EHR 24/7 vs Athenahealth EHR vs NextGen Healthcare EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

EHR 24/7

Best for small to medium primary care practices needing quick, compliant EHR solutions.

Choose if
  • You operate a family, internal medicine, or pediatric practice with up to 200 employees
  • You want fast implementation with minimal training and an intuitive user interface
  • You need built-in support for value-based incentive programs like Meaningful Use and MACRA/MIPS
Consider alternatives if
  • Your practice is a large enterprise or a specialty outside primary care (e.g., oncology, surgery)
  • You require transparent, fixed pricing or extensive on-premise customization options

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

EHR 24/7 typically suits Large Enterprises and Medium Business. Athenahealth EHR tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EHR 24/7 is a comprehensive Electronic Health Records Program designed to help healthcare providers save time on paperwork and spend more time with their patients. The program offers ... Read More about EHR 24/7

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(1)

3.3

(26)

Best Company Size

1-200 employeesMedium Business
5–50 Employees
50 – 1,000+ Employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

EHR 24/7

  • Intuitive, Fast Implementation & Pricing: Users commonly rate the interface as easy to learn, with minimal training required and affordable, value-rich pricing
  • Comprehensive Feature Set: Includes charting, e‑prescribing (with EPCS), lab integrations, superbills, auto-posting, secure messaging, and regulatory reporting—all in one platform
  • Seamless Cloud and Integration Workflow: Web-based access with secure, HIPAA-compliant features, flexible API-based lab and pharmacy integrations, and built-in clearinghouse and practice management tools simplify operations

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
Best fit

Best fit

EHR 24/7

  • 1 to 200 Employees
  • Family Medicine, Internal Medicine, Pediatrics, Behavioral Health, Cardiology, ENT, Urgent Care
  • Physicians, Nurse Practitioners, Practice Managers, Office Coordinators, Medical Billers, Clinical Staff, Lab Technicians

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
Watchouts

Reasons buyers look elsewhere

EHR 24/7

  • Several users report periodic sluggishness, especially during high usage times, which can disrupt fast-paced clinical workflows.
  • The web-based system lacks a fully featured mobile or tablet app, making it less convenient for clinicians needing on-the-go access.
  • While reporting is robust, some users note it lacks the granularity required for specialized analytics or complex performance tracking.

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Software Demo

Demo

No software demo available

EHR 24/7 has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do EHR 24/7, Athenahealth EHR and NextGen Healthcare EHR Compare on Features?

Total Features

3 Features

7 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote

Compare EHR 24/7, Athenahealth EHR and NextGen Healthcare EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        NextGen Healthcare EHR pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        EHR 24/7 vs Athenahealth EHR User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        6

        7

        1

        2

        0

        5

        11

        6

        0

        8

        64

        62

        22

        9

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and comprehensive features, though limited user feedback restricts broader validation.

        What buyers like

        • Ease of use
        • Comprehensive feature set
        • Cloud-based integration

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

        What buyers like

        • Convenient and easy to share and update electronic records.
        • Intuitive scheduling system, helpful for both office staff and patients.
        • User-friendly interface, especially for daily patient record tracking.

        Common complaints

        • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
        • Limited training and support resources, making navigation difficult for new users.
        • Some users find the system non-intuitive in workflows.

        What buyers like

        • Easy to navigate and customize templates for individual needs, with support from the user community.
        • The system is user-friendly, quick to navigate, and has good training resources available.
        • Combines EHR and Practice Management into one system, providing a seamless experience.

        Common complaints

        • The interface design may feel outdated and lacks modern features, affecting user experience.
        • Some functions require multiple clicks to access, slowing down workflow efficiency.
        • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

        Pros and Cons

        • Intuitive interface with fast implementation and minimal training

        • Comprehensive feature set including charting, e-prescribing, lab integrations, and regulatory reporting

        • Seamless cloud-based access with HIPAA-compliant security and flexible API integrations

        • Pricing is quotation-based and not publicly disclosed

        • Limited user rating data available (only one rating)

        • Convenient and easy to share and update electronic records.

        • Intuitive scheduling system, helpful for both office staff and patients.

        • User-friendly interface, especially for daily patient record tracking.

        • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

        • Limited training and support resources, making navigation difficult for new users.

        • Easy to navigate and customize templates for individual needs, with support from the user community.

        • The system is user-friendly, quick to navigate, and has good training resources available.

        • Combines EHR and Practice Management into one system, providing a seamless experience.

        • The interface design may feel outdated and lacks modern features, affecting user experience.

        • Some functions require multiple clicks to access, slowing down workflow efficiency.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Vision Care

        Vision Care

        KATZEN EYE GROUP

        KATZEN EYE GROUP

        Otis R. Bowen Center for Human Services

        Otis R. Bowen Center for Human Services

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, EHR 24/7 or Athenahealth EHR?
        EHR 24/7 edges out the other on user ratings (4.2 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do EHR 24/7 and Athenahealth EHR offer a free trial?
        Neither EHR 24/7 nor Athenahealth EHR currently lists a free trial.
        What is the starting price of EHR 24/7 vs Athenahealth EHR?
        EHR 24/7 starts at Contact for pricing. Athenahealth EHR starts at Contact for pricing.
        What are the top alternatives to EHR 24/7?
        Top alternatives to EHR 24/7 include NextGen Healthcare EHR, Athenahealth EHR, Allscripts EHR, 75Health EHR, EZ EHR.
        What are the top alternatives to Athenahealth EHR?
        Top alternatives to Athenahealth EHR include NextGen Healthcare EHR, Vaxi Buddy, 75Health EHR, Azalea Health, Intelligent Medical Software by Meditab Software.

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