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DocEngage EHR vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM Comparison

Last updated:

DocEngage EHR

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DocEngage EHR is a revolutionary solution designed to streamline patient care. Powerful, cloud-based software that offers a suite of comprehensive tools, from clinical flow to charts and lab prescriptions, ensuring compr…

DocEngage Healthcare CRM (HCRM)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting appointments at any time. The I…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

DocEngage EHR vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — at a glance

FeatureDocEngage EHRDocEngage Healthcare CRM (HCRM)Bigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$29 /Month$49 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryEHR SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsHIPAAHIPAA
Data residencyGlobalUSGlobal

Key differences between DocEngage EHR and DocEngage Healthcare CRM (HCRM)

  • Pricing: DocEngage EHR starts at $29 /Month, while DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month.
  • Deployment: DocEngage EHR supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; DocEngage Healthcare CRM (HCRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare DocEngage EHR vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DocEngage EHR - EHR Software
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Biggest differences

Start here before you go deeper into features.

DocEngage EHR

Best for

Large Enterprises, Medium Business, Small Business

DocEngage Healthcare CRM (HCRM)

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

DocEngage EHR typically suits Large Enterprises and Medium Business. DocEngage Healthcare CRM (HCRM) tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

DocEngage EHR is a revolutionary solution designed to streamline patient care. Powerful, cloud-based software that offers a suite of comprehensive tools, from clinical flow to charts and ... Read More about DocEngage EHR

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting ... Read More about DocEngage Healthcare CRM (HCRM)

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $29
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

5 – 200 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

DocEngage EHR

  • Affordable, Scalable Subscription: DocEngage delivers strong core EHR, telehealth, and data analytics tools at a price point accessible to small and growing practices.
  • Cloud-native & feature-rich: Offers responsive cloud-based access combined with key functionalities—clinical charting, e‑prescribing, lab orders, built-in telehealth, appointment management, RCM, CRM, and patient portal—on a single unified platform.
  • Security & interoperability standards: HIPAA, SSL, ISO‑certified, and FHIR‑compliant architecture enables secure record handling, patient data sharing, and integration across labs, pharmacies, referral networks, and messaging systems.
Best fit

Best fit

DocEngage EHR

  • 5 – 200 Employees
  • Ambulatory care, Family medicine, Specialty clinics, Multi-location clinics, Telehealth providers
  • Physicians, Clinic Managers, Practice Administrators, Medical Billers, Nurse Practitioners, Health IT Specialists
Watchouts

Reasons buyers look elsewhere

DocEngage EHR

  • Users find form and report customization options more constrained compared to competitors.
  • Some report intermittent bugs and lack of full functionality in mobile access.
  • Advanced reporting features lag behind tools designed for deeper data insights.

Software Demo

Demo

No software demo available

DocEngage EHR has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

DocEngage Healthcare CRM (HCRM) has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do DocEngage EHR, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare DocEngage EHR, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        DocEngage EHR pricing
        DocEngage Healthcare CRM (HCRM) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        DocEngage EHR vs DocEngage Healthcare CRM (HCRM) User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Cloud-based solution
        • Comprehensive patient care tools
        • Increases profitability

        Common complaints

        • May require internet access
        • Complex for small practices
        • Pricing can be high

        What buyers like

        • Integrated EMR system
        • Automated appointment booking
        • Patient notifications

        Common complaints

        • Healthcare focus limits applicability
        • Complex setup process
        • May require training for staff

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • **Affordable, Scalable Subscription:** DocEngage delivers strong core EHR, telehealth, and data analytics tools at a price point accessible to small and growing practices.

        • **Cloud-native & feature-rich:** Offers responsive cloud-based access combined with key functionalities—clinical charting, e‑prescribing, lab orders, built-in telehealth, appointment management, RCM, CRM, and patient portal—on a single unified platform.

        • **Security & interoperability standards:** HIPAA, SSL, ISO‑certified, and FHIR‑compliant architecture enables secure record handling, patient data sharing, and integration across labs, pharmacies, referral networks, and messaging systems.

        • Requires reliable internet access.

        • Complexity may overwhelm small practices.

        • Seamless integration of EMR and CRM

        • Automated processes improve efficiency

        • User-friendly for both patients and staff

        • Not suitable for non-healthcare businesses

        • Setup can be time-consuming

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Apollo Homecare

        Apollo Homecare

        Grand World Elder Care

        Grand World Elder Care

        Chandra Skin and Maternity Centre

        Chandra Skin and Maternity Centre

        Apollo Homecare

        Apollo Homecare

        Grand World Elder Care

        Grand World Elder Care

        Chandra Skin and Maternity Centre

        Chandra Skin and Maternity Centre

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, DocEngage EHR or DocEngage Healthcare CRM (HCRM)?
        DocEngage EHR and DocEngage Healthcare CRM (HCRM) are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do DocEngage EHR and DocEngage Healthcare CRM (HCRM) offer a free trial?
        Yes, both DocEngage EHR and DocEngage Healthcare CRM (HCRM) offer a free trial.
        What is the starting price of DocEngage EHR vs DocEngage Healthcare CRM (HCRM)?
        DocEngage EHR starts at $29 /Month. DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month.
        What are the top alternatives to DocEngage EHR?
        Top alternatives to DocEngage EHR include NextGen Healthcare EHR, Athenahealth EHR, Vaxi Buddy, CareCloud Charts, PrognoCIS.
        What are the top alternatives to DocEngage Healthcare CRM (HCRM)?
        Top alternatives to DocEngage Healthcare CRM (HCRM) include Bigin by Zoho CRM, WebEngage, ClickUp, Zoho CRM, Freshsales.

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