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Deskero vs SolarWinds MSP Anywhere vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Deskero - Help Desk Software
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SolarWinds MSP Anywhere - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to ... Read More

MSP Anywhere is an affordable, self-service help desk application that gives managed service providers (MSPs) the centralized visibility and dispatching they need to better serve their ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Not Available
  • Starts from $19 , yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.0/10

Not Available

9.2/10

User Ratings

4.3

(63)
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Software Demo

Demo

How do Deskero, SolarWinds MSP Anywhere, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

5 Features

29 Features

Unique Features

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        What Do Deskero, SolarWinds MSP Anywhere, Zendesk Support and Zoho Desk Cost?

        Pricing Option

              Starting From

              • $9 , Billed Yearly
              • Not Available
              • $19 , yearly

              Pricing Plans

              • Grow

                • Social network ticketing

                • Automatic assignment

                • Live chat

                Show more +

              • Business

                • Complete multi-channel

                • Ticket assignment rules

                • Chat & feedback widget

                Show more +

              • Premium

                • Multi-brand management

                • Time tracking

                • Extended business & logic rules

                Show more +

              • Not Available
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans

              Pricing Page

              deskero pricingsolarwinds-msp-anywhere pricingzendesk-support pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              Deskero vs SolarWinds MSP Anywhere vs Zendesk Support User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              30

              Good

              3

              Poor

              0

              Terible

              0

              Excellent

              78

              Very Good

              31

              Good

              2

              Poor

              1

              Terible

              1

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Pros and Cons

              Pros and Cons of Deskero

              No pros or cons available for the product

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              WConsulting

              WConsulting

              AES

              AES

              Ciel

              Ciel

              No Customers information available.

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              Media and Screenshots

              Screenshots

              No screenshots available.

              SolarWinds MSP Anywhere screenshot: SolarWinds MSP Anywhere enables users to provide remote support to clients

              6 Screenshots

              Zendesk

              5 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              1 Videos

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Deskero and SolarWinds MSP Anywhere offer a Free Trial.

              Deskero is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              SolarWinds MSP Anywhere is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Deskero begins at $9/User/Month when Billed Yearly, while pricing details for SolarWinds MSP Anywhere are unavailable.

              Some top alternatives to Deskero includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, DeskXpand and BoldDesk.

              Some top alternatives to SolarWinds MSP Anywhere includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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