Customer Thermometer vs SurveySparrow Comparison
Customer Thermometer
Starting at $29 /Month
- Freelancers / Consultants
- Large Enterprises
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.
Customer Thermometer vs SurveySparrow — at a glance
| Feature | Customer Thermometer | SurveySparrow |
|---|---|---|
| Rating | 3.7 / 5 | 4.5 / 5 |
| Reviews | 41 | 2,274 |
| Starting price | $29 /Month | $19 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between Customer Thermometer and SurveySparrow
- Pricing: Customer Thermometer starts at $29 /Month, while SurveySparrow starts at $19 /Month.
- Free trial: SurveySparrow offers a free trial; Customer Thermometer does not.
- User satisfaction: SurveySparrow scores higher with a 4.5-star average.
- Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Customer Thermometer vs SurveySparrow — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. SurveySparrow tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Customer Thermometer and SurveySparrow Compare on Features?
Total Features | 9 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Customer Thermometer and SurveySparrow on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Customer Thermometer User Reviews & Rating Comparison
User Ratings | 3.7 (based on 41 reviews) | 4.5 (based on 2274 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Adobe  NHS  Loreal |  Mphasis  Deloitte Digital  Godrej |
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Media and Screenshots
Screenshots | No screenshots available. |  8 Screenshots |
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Videos |  4 Videos |  6 Videos |
Top Alternatives to Customer Thermometer and SurveySparrow in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Customer Thermometer or SurveySparrow?
- SurveySparrow edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Customer Thermometer and SurveySparrow offer a free trial?
- SurveySparrow offers a free trial. Customer Thermometer does not.
- What is the starting price of Customer Thermometer vs SurveySparrow?
- Customer Thermometer starts at $29 /Month. SurveySparrow starts at $19 /Month.
- What are the top alternatives to Customer Thermometer?
- Top alternatives to Customer Thermometer include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.