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CRM CONNECT vs Dex vs Bigin by Zoho CRM Comparison

Last updated:

CRM CONNECT

Starting at $97 /month

  • Large Enterprises
  • Medium Business

CRM Connect is an advanced automation platform designed to help businesses optimize their sales and marketing processes, driving revenue growth with minimal manual intervention. By providing a comprehensive set of tools…

Dex

Starting at $12 /Month

  • Large Enterprises
  • Medium Business

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

CRM CONNECT vs Dex vs Bigin by Zoho CRM — at a glance

FeatureCRM CONNECTDexBigin by Zoho CRM
Rating4.3 / 5
Reviews119
Starting price$97 /month$12 /Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between CRM CONNECT and Dex

  • Pricing: CRM CONNECT starts at $97 /month, while Dex starts at $12 /Month.
  • Deployment: CRM CONNECT supports SaaS/Web/Cloud, Mobile - iOS, Mobile - Android; Dex supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CRM CONNECT vs Dex vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Dex - CRM Software
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Biggest differences

Start here before you go deeper into features.

CRM CONNECT

Best for

Large Enterprises, Medium Business, Small Business

Dex

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

CRM CONNECT typically suits Large Enterprises and Medium Business. Dex tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CRM Connect is an advanced automation platform designed to help businesses optimize their sales and marketing processes, driving revenue growth with minimal manual intervention. By ... Read More about CRM CONNECT

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and ... Read More about Dex

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $97 , monthly
  • Starts from $12
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do CRM CONNECT, Dex and Bigin by Zoho CRM Compare on Features?

Total Features

18 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare CRM CONNECT, Dex and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $97 , monthly
        • $12
        • $7 , Billed Yearly

        Pricing Plans

        • Standard

          $97

          /month

          • CRM Features

          • Contact Management

          • 1 Online Calendar

          Show more +

        • Professional

          $127

          /month

          • Everything in Standard +

          • 24/7 Tech Support

          • Automatic Appointment Reminders

          Show more +

        • Premium

          $297

          /month

          • Everything in Professional +

          • 24/7 Tech Support

          • Create Unlimited Websites

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        CRM CONNECT pricing
        Dex pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        CRM CONNECT vs Dex User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        No expert review available for this product

        What buyers like

        • Strong relationship management
        • Custom fields for organization
        • Automated reminders

        Common complaints

        • Limited advanced analytics
        • No mobile app
        • Basic reporting features

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        No pros or cons available for this product

        • Excellent for maintaining contact relationships

        • Customizable fields enhance organization

        • Automated reminders ensure timely follow-ups

        • May lack advanced features for larger teams

        • Limited integrations with other tools

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Axios

        Axios

        TechCrunch

        TechCrunch

        Combinator

        Combinator

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        CRM Connect

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CRM CONNECT or Dex?
        CRM CONNECT and Dex are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do CRM CONNECT and Dex offer a free trial?
        Neither CRM CONNECT nor Dex currently lists a free trial.
        What is the starting price of CRM CONNECT vs Dex?
        CRM CONNECT starts at $97 /month. Dex starts at $12 /Month.
        What are the top alternatives to CRM CONNECT?
        Top alternatives to CRM CONNECT include Bigin by Zoho CRM, IRIS CRM, iSalesCRM, CallProof, AtemisCloud.
        What are the top alternatives to Dex?
        Top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.

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