Crisp vs LiveCall Comparison
Crisp
Starting at $25 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…
LiveCall
Starting at $0.30 Pey per call
- Free Trial
- Large Enterprises
- Medium Business
LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, forms, ads and more. Create qui…
LiveCall leads on user satisfaction with a 4.5-star rating across 23 reviews.
Crisp vs LiveCall — at a glance
| Feature | Crisp | LiveCall |
|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 |
| Reviews | 144 | 23 |
| Starting price | $25 /User/Month | $0.30 Pey per call |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Freelancers / Consultants, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Lead Capture Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between Crisp and LiveCall
- Pricing: Crisp starts at $25 /User/Month, while LiveCall starts at $0.30 Pey per call.
- Target audience: Crisp is built for Individuals and Freelancers / Consultants, while LiveCall targets Large Enterprises and Medium Business.
- User satisfaction: LiveCall scores higher with a 4.5-star average.
- Deployment: Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveCall supports SaaS/Web/Cloud.
Crisp vs LiveCall — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best live chat for SMBs needing easy, feature-rich customer support.
- You run a small to medium business with 1-500 employees.
- You want a simple, intuitive interface with multi-channel communication.
- You value unique features like Magic Browse for visual customer insights.
- Your enterprise requires extensive chatbox visual customization options.
- You need advanced email marketing tools such as A/B testing and scheduling.
Best for inbound sales teams needing rapid lead callbacks to boost conversions.
- You want to connect with inbound leads within 25 seconds to maximize sales.
- Your team needs simple, streamlined setup with personalized widgets and forms.
- Tracking marketing sources driving quality calls is critical for your sales strategy.
- Your business lacks significant inbound call volume to leverage callback features.
- You require complex multi-channel CRM integrations or advanced customization options.
Crisp: Best live chat for SMBs needing easy, feature-rich customer support. LiveCall: Best for inbound sales teams needing rapid lead callbacks to boost conversions.
Description | Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp | LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, ... Read More about LiveCall |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 9.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  LiveCall has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Crisp and LiveCall Compare on Features?
Total Features | 10 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Crisp and LiveCall on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Crisp User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations. What buyers like
Common complaints
| Buyer sentiment Users appreciate LiveCall's ability to rapidly connect with leads and boost sales, though some desire clearer pricing and more customization. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Rakuten  Mailjet  Airfrance |  Travelplanet.pl  ProLearn  Fly.pl |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
|---|---|---|
Videos |  2 Videos | No videos available. |
Top Alternatives to Crisp and LiveCall in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Crisp or LiveCall?
- LiveCall edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Crisp and LiveCall offer a free trial?
- Yes, both Crisp and LiveCall offer a free trial.
- What is the starting price of Crisp vs LiveCall?
- Crisp starts at $25 /User/Month. LiveCall starts at $0.30 Pey per call.
- What are the top alternatives to Crisp?
- Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.
- What are the top alternatives to LiveCall?
- Top alternatives to LiveCall include Truly, Callspot, Calls to Clients, Callback24, Phonesites.