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Creatio CRM vs Clay Comparison

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Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Clay

4.7(213 reviews)

Starting at Free free

  • Free Trial
  • Small Business
  • Mid-Market

Clay is a GTM data enrichment and automation platform that combines 100+ data providers into a single spreadsheet-like interface. Teams use Clay to build highly targeted prospect lists, enrich CRM records with real-time…

Clay leads on user satisfaction with a 4.7-star rating across 213 reviews.

Creatio CRM vs Clay — at a glance

FeatureCreatio CRMClay
Rating4.7 / 5
Reviews213
Starting price$40 /user/monthFree free
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessSmall Business, Mid-Market, Enterprise
CategoryCRM SoftwareLead Generation Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - WindowsCloud
APIAvailableAvailable
Support modesOnlineEmail Support, Live Chat, Help Center, Knowledge Base, Community Forum
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUnited States, United Kingdom, Australia, European Union

Key differences between Creatio CRM and Clay

  • Pricing: Creatio CRM starts at $40 /user/month, while Clay starts at Free free.
  • Free trial: Clay offers a free trial; Creatio CRM does not.
  • Target audience: Creatio CRM is built for Large Enterprises and Medium Business, while Clay targets Small Business and Mid-Market.
  • Deployment: Creatio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows; Clay supports Cloud.

Creatio CRM vs Clay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Creatio CRM

Best for

Large Enterprises, Medium Business

Clay

Best for

Small Business, Mid-Market, Enterprise

Creatio CRM typically suits Large Enterprises and Medium Business. Clay tends to fit Small Business and Mid-Market better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Clay is a GTM data enrichment and automation platform that combines 100+ data providers into a single spreadsheet-like interface. Teams use Clay to build highly targeted prospect lists, ... Read More about Clay

Entry Level Pricing

  • Starts from $40 , Billed Yearly
  • Starts from Free

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50–10,000+ employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.

Clay

  • Best-in-Class Data Coverage: By routing enrichment requests through 100+ providers in priority order, Clay delivers higher email/phone match rates than any single-vendor enrichment tool.
  • Eliminates Manual Research: Claygent automates the browsing, extraction, and summarization tasks that previously required hours of manual SDR research per prospect.
  • Personalization at Scale: Clay generates unique, context-aware messaging for each prospect based on their LinkedIn activity, company news, and job postings — at list scale.
Best fit

Best fit

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO

Clay

  • RevOps teams enriching CRM records for 5,000+ accounts
  • SDR teams building ICP prospect lists with custom signals
  • Agencies building automated outbound pipelines for clients
Watchouts

Reasons buyers look elsewhere

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Clay

No alternatives guidance available yet.

Software Demo

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How do Creatio CRM and Clay Compare on Features?

Total Features

78 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Creatio CRM and Clay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $40 , Billed Yearly
      • Free

      Pricing Plans

      • Growth

        $40

        /user/month

        • Provide automation to SMB clients

        • No-code user interface designer

        • No-code workflow designers

        Show more +

      • Enterprise

        $75

        /user/month

        • Enable full-scale automation for corporate and enterprise needs

        • No-code user interface designer

        • No-code workflow designers

        Show more +

      • Unlimited

        Custom

        /user/month

        • Access the full platform, all CRM products, and AI with no per-user limits

      Pricing Page

      Creatio CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Data Residency

      🇺🇸 United States🇬🇧 United Kingdom🇦🇺 Australia🌐 European Union

      Creatio CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.7

      (based on 213 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
      • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
      • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

      Common complaints

      • Initial implementation often needs careful planning to fully align processes with business requirements.
      • Advanced workflow design and configuration may require time and training for new users.

      Buyer sentiment

      Buyer sentiment is very strong across 213 reviews, with consistently positive feedback.

      What buyers like

      • Waterfall enrichment across 100+ providers means the best available data — email, phone, firmographics — without manually juggling multiple vendor subscriptions.
      • Claygent AI agent can browse websites, extract custom signals, and write personalized email copy, removing the most time-consuming parts of manual prospecting.
      • Deep CRM integrations with Salesforce and HubSpot keep enriched data in sync without manual exports.

      Common complaints

      • Credit-based pricing can become expensive quickly at volume — users report costs escalating unexpectedly as teams scale their enrichment workflows.
      • The learning curve is steep for non-technical users; building effective Clay tables often requires understanding of APIs, webhooks, and data modeling concepts.

      Pros and Cons

      • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

      • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

      • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

      • Initial implementation often needs careful planning to fully align processes with business requirements.

      • Advanced workflow design and configuration may require time and training for new users.

      • Waterfall enrichment across 100+ providers means the best available data — email, phone, firmographics — without manually juggling multiple vendor subscriptions.

      • Claygent AI agent can browse websites, extract custom signals, and write personalized email copy, removing the most time-consuming parts of manual prospecting.

      • Deep CRM integrations with Salesforce and HubSpot keep enriched data in sync without manual exports.

      • Credit-based pricing can become expensive quickly at volume — users report costs escalating unexpectedly as teams scale their enrichment workflows.

      • The learning curve is steep for non-technical users; building effective Clay tables often requires understanding of APIs, webhooks, and data modeling concepts.

      Used Creatio CRM or Clay? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Nasdaq

      Nasdaq

      Colgate-Palmolive

      Colgate-Palmolive

      ENT Credit Union

      ENT Credit Union

      No Customers information available.

      Media and Screenshots

      Screenshots

      Creatio

      6 Screenshots

      No screenshots available.

      Top Alternatives to Creatio CRM and Clay in 2026

      Alternatives

      No Alternative products available.

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      No Alternative Products ☹️

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Creatio CRM or Clay?
      Clay edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Creatio CRM and Clay offer a free trial?
      Clay offers a free trial. Creatio CRM does not.
      What is the starting price of Creatio CRM vs Clay?
      Creatio CRM starts at $40 /user/month. Clay starts at Free free.
      What are the top alternatives to Creatio CRM?
      Top alternatives to Creatio CRM include Bigin by Zoho CRM, Initiative CRM, Kylas, Kapture CRM, HubSpot CRM.