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ConnectWise Automate vs Hexnode UEM Comparison

Last updated:

ConnectWise Automate

4.3(108 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, and security threats before cli…

Hexnode UEM

Starting at $188 /device/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Hexnode UEM is an all-in-one, scalable solution designed to streamline the management of devices across diverse operating systems and form factors. From smartphones and tablets to laptops and desktops, Hexnode UEM offers…

ConnectWise Automate leads on user satisfaction with a 4.3-star rating across 108 reviews.

ConnectWise Automate vs Hexnode UEM — at a glance

FeatureConnectWise AutomateHexnode UEM
Rating4.3 / 5
Reviews108
Starting priceContact for pricing$188 /device/month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryNetwork Monitoring SoftwareUnified Endpoint Management (UEM) Software
PlatformsSaaS/Web/Cloud, Installed - WindowsInstalled - Mac, Installed - Windows, Mobile - iOS, Mobile - Android, SaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRHIPAA, GDPR
Data residencyGlobalGlobal

Key differences between ConnectWise Automate and Hexnode UEM

  • Pricing: Hexnode UEM starts at $188 /device/month. ConnectWise Automate pricing is not publicly listed.
  • Deployment: ConnectWise Automate supports SaaS/Web/Cloud, Installed - Windows; Hexnode UEM supports Installed - Mac, Installed - Windows, Mobile - iOS, Mobile - Android, SaaS/Web/Cloud.

ConnectWise Automate vs Hexnode UEM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Automate - Network Monitoring Software
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ConnectWise Automate vs Hexnode UEM: Biggest differences

Start here before you go deeper into features.

ConnectWise Automate

Best for MSPs needing powerful, customizable remote monitoring and automation.

Choose if
  • You require extensive third-party integrations to automate IT workflows.
  • Your team needs advanced scripting and device management capabilities.
  • You want proactive, real-time alerts to prevent IT issues before escalation.
Consider alternatives if
  • You need strong Linux and Mac support beyond Windows environments.
  • You prefer a lightweight, simple monitoring tool with minimal setup complexity.

Hexnode UEM

Best for scalable, real-time management of diverse corporate and BYOD devices.

Choose if
  • You need unified management across multiple device types and operating systems.
  • Your organization requires strong endpoint security and compliance enforcement.
  • You want an intuitive interface that simplifies device enrollment and monitoring.
Consider alternatives if
  • Your business is small with limited IT resources and budget constraints.
  • You require robust offline device management capabilities for disconnected endpoints.

ConnectWise Automate: Best for MSPs needing powerful, customizable remote monitoring and automation. Hexnode UEM: Best for scalable, real-time management of diverse corporate and BYOD devices.

Description

ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, ... Read More about ConnectWise Automate

Hexnode UEM is an all-in-one, scalable solution designed to streamline the management of devices across diverse operating systems and form factors. From smartphones and tablets to laptops ... Read More about Hexnode UEM

Entry Level Pricing

  • Not Available
  • Starts from $188 , yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.5/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.27

(108)

Best Company Size

50-500 employeesMedium Business
Medium BusinessLarge Enterprises
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Automate

  • Simplified IT Management: With ConnectWise Automate, you can easily manage your entire IT infrastructure from a single dashboard. This centralized approach saves time and reduces the complexity of overseeing multiple systems.
  • Proactive Monitoring: The software offers real-time monitoring and alerts, allowing your team to identify and resolve issues before they escalate. This approach improves system reliability and overall service quality for your clients.
  • Automation of Repetitive Tasks: ConnectWise Automate handles routine maintenance tasks, freeing up time for your IT team to focus on strategic initiatives instead of day-to-day operations.
Best fit

Best fit

ConnectWise Automate

  • 50-500 employees.
  • IT Service Providers, Managed Service Providers (MSPs), Cybersecurity Firms, Software Development Companies, and Telecom Services.
  • IT Managers, System Administrators, Network Engineers, Help Desk Technicians, and Support Analysts.
Watchouts

Reasons buyers look elsewhere

ConnectWise Automate

  • Users might seek alternatives due to the complexity of ConnectWise Automate's interface, which can lead to a steep learning curve for new team members and hinder quick adoption across the organization.
  • Some businesses may find the pricing structure of ConnectWise Automate to be higher than expected, prompting them to explore cost-effective solutions that offer similar features without compromising on quality.
  • Limited integration options with other tools or platforms can drive users to consider alternatives that provide better compatibility, enabling a more seamless workflow across various applications.

Software Demo

Demo

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How do ConnectWise Automate and Hexnode UEM Compare on Features?

Total Features

11 Features

26 Features

Unique Features

No unique features

No unique features

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Compare ConnectWise Automate and Hexnode UEM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $188 , yearly

      Pricing Plans

      • Not Available
      • Pro

        $208

        /device/month

        • MDM and Kiosk

        • Location Tracking

        • Apple Business Manager Integration

        Show more +

      • Enterprise

        $312

        /device/month

        • Everything in Pro + plus:

        • Basic Desktop Management

        • Remote View for Mobile Devices

        Show more +

      • Ultimate

        $450

        /device/month

        • Everything in Enterprise + plus:

        • SSO with Okta Entra ID Google

        • Remote Control

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Hexnode UEM pricing

      ConnectWise Automate vs Hexnode UEM: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      ConnectWise Automate vs Hexnode UEM Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ConnectWise Automate User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      73

      57

      2

      4

      5

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate ConnectWise Automate's powerful automation and integration capabilities but note a steep learning curve and performance issues with the desktop client.

      What buyers like

      • Automation capabilities
      • Integration with third-party tools
      • Remote troubleshooting efficiency

      Common complaints

      • Complex setup and learning curve
      • Desktop client performance and usability

      Buyer sentiment

      Overall positive sentiment highlights Hexnode UEM's ease of use and robust security, tempered by concerns over setup complexity and premium feature costs.

      What buyers like

      • Ease of use
      • Real-time device management
      • Security and compliance

      Common complaints

      • Performance impact on low-end devices
      • Limited offline functionality

      Pros and Cons

      • Extensive 3rd party integrations enabling broad automation

      • Fast and easy remote connection tools for troubleshooting

      • Comprehensive automation features including scripting and device management

      • Steep learning curve and complex setup process

      • Cluttered and slow desktop application performance

      • Intuitive interface enabling easy deployment and management without extensive technical expertise

      • Real-time remote enrollment, configuration, and monitoring of devices

      • Robust security features including policy enforcement and access control

      • Potential minor performance slowdowns on lower-end devices

      • Advanced security and analytics features locked behind premium pricing tiers

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ConnectWise Automate or Hexnode UEM? Tell buyers what actually differs.

      ConnectWise Automate and Hexnode UEM Customers

      Customers

      No Customers information available.

      Lowes

      Lowes

      Hilton Worldwide

      Hilton Worldwide

      Costco

      Costco

      Media and Screenshots

      Screenshots

      No screenshots available.

      Hexnode UEM

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ConnectWise Automate and Hexnode UEM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ConnectWise Automate or Hexnode UEM?
      ConnectWise Automate edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ConnectWise Automate and Hexnode UEM offer a free trial?
      Yes, both ConnectWise Automate and Hexnode UEM offer a free trial.
      What is the starting price of ConnectWise Automate vs Hexnode UEM?
      ConnectWise Automate starts at Contact for pricing. Hexnode UEM starts at $188 /device/month.
      What are the top alternatives to ConnectWise Automate?
      Top alternatives to ConnectWise Automate include SolarWinds RMM, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez.
      What are the top alternatives to Hexnode UEM?
      Top alternatives to Hexnode UEM include Ivanti Unified Endpoint Manager, Microsoft Intune, IBM MaaS360, Scalefusion, ManageEngine Desktop Central.