Concord CRM vs Pipeline CRM vs Bigin by Zoho CRM Comparison
Concord CRM
Starting at $118 /Year
- Large Enterprises
- Medium Business
Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and opportunity management, dedicated acc…
Pipeline CRM
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams c…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Pipeline CRM leads on user satisfaction with a 4.5-star rating across 1,467 reviews.
Concord CRM vs Pipeline CRM vs Bigin by Zoho CRM — at a glance
| Feature | Concord CRM | Pipeline CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.5 / 5 | 4.6 / 5 |
| Reviews | — | 1,467 | 294 |
| Starting price | $118 /Year | $25 /User/Month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | GDPR | — |
| Data residency | Global | Global | Global |
Key differences between Concord CRM and Pipeline CRM
- Pricing: Concord CRM starts at $118 /Year, while Pipeline CRM starts at $25 /User/Month.
- Free trial: Pipeline CRM offers a free trial; Concord CRM does not.
- Target audience: Concord CRM is built for Large Enterprises and Medium Business, while Pipeline CRM targets Freelancers / Consultants and Medium Business.
- Deployment: Concord CRM supports SaaS/Web/Cloud; Pipeline CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Concord CRM vs Pipeline CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best CRM for SMBs needing simple, customizable sales pipeline management.
- You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
- You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
- You need affordable CRM software with customizable fields tailored to your sales workflow.
- Your company requires advanced CRM features and enterprise-grade capabilities.
- You depend heavily on deep third-party app integrations and extensive plugin ecosystems.
Small Business
Concord CRM typically suits Large Enterprises and Medium Business. Pipeline CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and ... Read More about Concord CRM | Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More about Pipeline CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 8.0/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 11-50 employees51-200 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Workflow Management: With Pipeline CRM, you can easily manage your team's sales processes, keeping everyone organized and focused on closing deals. Tasks and communications are centralized for quick access.
- Improved Collaboration: This tool builds a collaborative environment where team members can share insights and updates in real-time. Managers can more easily track progress and confirm that everyone is aligned toward common goals.
- Data-Driven Insights: Pipeline CRM provides reliable analytics that allow you to make informed decisions. With detailed reports and dashboards, you'll gain a clearer understanding of your sales performance and customer interactions.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 11 to 200 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
- Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
- Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.
No alternatives guidance available yet.
Software Demo
Demo |  Concord CRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Concord CRM, Pipeline CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 6 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Concord CRM, Pipeline CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Concord CRM vs Pipeline CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Fujifilm  Monograma  Matific |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  2 Screenshots |  3 Screenshots |
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Videos | No videos available. |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Concord CRM or Pipeline CRM?
- Pipeline CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Concord CRM and Pipeline CRM offer a free trial?
- Pipeline CRM offers a free trial. Concord CRM does not.
- What is the starting price of Concord CRM vs Pipeline CRM?
- Concord CRM starts at $118 /Year. Pipeline CRM starts at $25 /User/Month.
- What are the top alternatives to Concord CRM?
- Top alternatives to Concord CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Pipeline CRM?
- Top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.