CometChat vs SendBird Comparison
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
SendBird
Starting at $399 /Month
- Free Trial
- Individuals
- Large Enterprises
SendBird is an easy way for developers to add real-time communication features to their apps. It offers features like user presence, chat rooms, message delivery guarantees and other tools that developers can use to buil…
CometChat vs SendBird — at a glance
| Feature | CometChat | SendBird |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 204 | 59 |
| Starting price | $149 /Month | $399 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Cloud Communication Platforms | Cloud Communication Platforms |
| Integrations | — | 2+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between CometChat and SendBird
- Pricing: CometChat starts at $149 /Month, while SendBird starts at $399 /Month.
- Free trial: SendBird offers a free trial; CometChat does not.
- Target audience: CometChat is built for Large Enterprises and Medium Business, while SendBird targets Individuals and Large Enterprises.
- Deployment: CometChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SendBird supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
CometChat vs SendBird — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored |
Biggest differences
Start here before you go deeper into features.
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
Best for developers adding rich real-time chat to mobile and web apps.
- You need robust real-time messaging with presence and delivery guarantees.
- Your team has developer resources to integrate and customize communication features.
- You want to boost user engagement and reduce churn through in-app chat.
- Your company lacks developer expertise to implement and maintain integrations.
- You require offline or asynchronous communication capabilities not well supported here.
CometChat: Best for simple, cross-platform communication in small to medium businesses. SendBird: Best for developers adding rich real-time chat to mobile and web apps.
Description | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat | SendBird is an easy way for developers to add real-time communication features to their apps. It offers features like user presence, chat rooms, message delivery guarantees and other tools ... Read More about SendBird |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 11-500 employees501-1000 employees | Small BusinessLarge Enterprises |
Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do CometChat and SendBird Compare on Features?
Total Features | 0 Features | 9 Features |
|---|---|---|
Unique Features | No features | No unique features |
Get Quote |
Compare CometChat and SendBird on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
CometChat User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
| Buyer sentiment Users generally praise SendBird for its robust real-time communication features and developer-friendly design, though some note pricing opacity and integration complexity. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
|---|
List of Customers
Customers | No Customers information available. |  Glovo  Yahoo  Careem |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to CometChat and SendBird in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CometChat or SendBird?
- CometChat and SendBird are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Cloud Communication Platforms needs.
- Do CometChat and SendBird offer a free trial?
- SendBird offers a free trial. CometChat does not.
- What is the starting price of CometChat vs SendBird?
- CometChat starts at $149 /Month. SendBird starts at $399 /Month.
- What are the top alternatives to CometChat?
- Top alternatives to CometChat include Rocket.Chat, ChatCamp, MessageBird, MQTTCHAT, SendBird.
- What are the top alternatives to SendBird?
- Top alternatives to SendBird include CometChat, Plivo, Twilio Flex, MessageBird, MSG91.