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CloudTalk vs OpenVoice vs Livestorm Comparison

Last updated:

CloudTalk

4.4(1,099 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market tod…

OpenVoice

4.5(12 reviews)

Starting at $0.08 /Month

  • Large Enterprises
  • Medium Business

OpenVoice is a simple and reliable way to conduct conference and audio meetings. It is a cloud-based software that directly integrates with the user's Outlook calendar, making scheduling calls a cinch. It enable users to…

Livestorm

4.4(693 reviews)

Starting at $88 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…

OpenVoice leads on user satisfaction with a 4.5-star rating across 12 reviews.

CloudTalk vs OpenVoice vs Livestorm — at a glance

FeatureCloudTalkOpenVoiceLivestorm
Rating4.4 / 54.5 / 54.4 / 5
Reviews1,09912693
Starting price$25 /User/Month$0.08 /Month$88 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareVideo Conferencing SoftwareVideo Conferencing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobalUS

Key differences between CloudTalk and OpenVoice

  • Pricing: CloudTalk starts at $25 /User/Month, while OpenVoice starts at $0.08 /Month.
  • Free trial: CloudTalk offers a free trial; OpenVoice does not.
  • User satisfaction: OpenVoice scores higher with a 4.5-star average.
  • Deployment: CloudTalk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; OpenVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CloudTalk vs OpenVoice vs Livestorm — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudTalk - Call Center Software
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OpenVoice - New SaaS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

CloudTalk

Best for medium to large contact centers needing reliable CRM-integrated call management.

Choose if
  • You need seamless integration with popular CRMs like HubSpot for streamlined workflows.
  • Your team values reliable international call quality and comprehensive call tracking analytics.
  • You want a user-friendly interface with fast, responsive customer support for issue resolution.
Consider alternatives if
  • Your organization requires highly customized or complex telephony setups beyond standard configurations.
  • You need immediate, highly responsive sales and support engagement without delays or communication gaps.

OpenVoice

Best for

Large Enterprises, Medium Business, Small Business

Livestorm

Best for easy-to-use, browser-based webinars and virtual learning events.

Choose if
  • You need a simple, quick setup for professional webinars or training sessions.
  • Your team values strong customer support and responsive service.
  • You want a fully browser-based platform requiring no downloads for attendees.
Consider alternatives if
  • You require extensive customization of registration pages and webinar room design.
  • Your workflows depend on deep integrations with a wide variety of third-party tools.

CloudTalk typically suits Large Enterprises and Medium Business. OpenVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More about CloudTalk

OpenVoice is a simple and reliable way to conduct conference and audio meetings. It is a cloud-based software that directly integrates with the user's Outlook calendar, making scheduling ... Read More about OpenVoice

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $0.08
  • Starts from $88 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(12)

Best Company Size

50-500 employeesMedium to Large Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CloudTalk

  • Streamlined Communication: With CloudTalk, your team can effortlessly manage calls and messages from a single platform, enhancing collaboration and reducing response times. Imagine how much smoother your operations can be!
  • Scalable Solutions: Whether you’re a growing startup or an established enterprise, CloudTalk adapts to your needs. You can easily scale your communication tools as your business expands, ensuring you’re always equipped for success.
  • Advanced Analytics: Gain valuable insights into your team’s performance with robust analytics features. By tracking call metrics and customer interactions, you’ll have the data needed to make informed decisions that drive efficiency and growth.
Best fit

Best fit

CloudTalk

  • 50 to 500 employees
  • Martech, Revtech, SaaS, Customer Support, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and Customer Support Agents
Watchouts

Reasons buyers look elsewhere

CloudTalk

  • Users may seek alternatives to CloudTalk if they require more advanced call analytics and reporting features that can provide deeper insights into customer interactions and business performance.
  • Businesses with specific integration needs might explore alternatives that offer better compatibility with their existing software systems, ensuring a seamless workflow and improved efficiency.
  • Companies experiencing rapid growth may look for scalable solutions that can easily accommodate increasing call volumes and team sizes without compromising performance or user experience.

OpenVoice

No alternatives guidance available yet.

Livestorm

No alternatives guidance available yet.

Software Demo

Demo

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How do CloudTalk, OpenVoice and Livestorm Compare on Features?

Total Features

10 Features

5 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare CloudTalk, OpenVoice and Livestorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $0.08
        • $88 , Billed Yearly

        Pricing Plans

        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

          Show more +

        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

          Show more +

        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Up to 30 active contacts/month

          • Up to 20 minutes/session

          • Up to 30 live attendees

          Show more +

        • Pro

          • Up to 500 active contacts/month

          • Up to 4 hours/session

          • Up to 500 live attendees

          Show more +

        • Business

          • Unlimited active contacts

          • Up to 4 hours/session

          • Up to 3,000 live attendees

          Show more +

        • Browse all pricing plans

        Pricing Page

        CloudTalk pricing
        OpenVoice pricing
        Livestorm pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        CloudTalk vs OpenVoice User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        842

        342

        46

        22

        45

        4

        5

        2

        0

        0

        110

        25

        2

        0

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive user sentiment highlights ease of use, integration strengths, and reliable call quality, tempered by frustrations with sales/support responsiveness and some usability challenges.

        What buyers like

        • Ease of use
        • Integration with CRM systems
        • Call quality and reliability

        Common complaints

        • Customer support responsiveness
        • Platform navigation difficulties

        Buyer sentiment

        Buyer sentiment is very strong across 11 reviews, with consistently positive feedback.

        What buyers like

        • Simple audio meetings
        • Outlook integration
        • Easy joining process

        Common complaints

        • Limited features compared to competitors
        • No video conferencing
        • User interface could be improved

        Buyer sentiment

        Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Browser-based accessibility

        Common complaints

        • Limited customization
        • Integration limitations

        Pros and Cons

        • Easy-to-use interface with seamless CRM integrations

        • Fast and responsive customer support for issue resolution

        • Reliable call quality including for international calls

        • Difficulties contacting sales and support teams causing user frustration

        • Delayed or insufficient responses to queries and requests

        • Seamless integration with Outlook for easy scheduling.

        • Global access with toll-free options.

        • User-friendly interface for quick setup.

        • Limited features compared to more advanced services.

        • No video conferencing capabilities.

        • Easy to use with intuitive settings enabling quick event setup

        • Browser-based platform requiring no software downloads

        • Excellent and responsive customer support

        • Limited customization options for registration pages and webinar room features

        • Design inconsistencies between registration pages and webinar rooms

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        WPP

        WPP

        AB Tasty

        AB Tasty

        PayFit

        PayFit

        Media and Screenshots

        Screenshots

        Agent Information

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CloudTalk or OpenVoice?
        OpenVoice edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CloudTalk and OpenVoice offer a free trial?
        CloudTalk offers a free trial. OpenVoice does not.
        What is the starting price of CloudTalk vs OpenVoice?
        CloudTalk starts at $25 /User/Month. OpenVoice starts at $0.08 /Month.
        What are the top alternatives to CloudTalk?
        Top alternatives to CloudTalk include Nextiva, CallTools, HoduCC, Call Center Studio, Truly.
        What are the top alternatives to OpenVoice?
        Top alternatives to OpenVoice include Livestorm, GotoMeeting, FreeConferenceCall.com, Meetin.gs, FreeConference.com.

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