Compare CloudTalk vs Bright Pattern vs Nextiva

Overview

Key features

Pricing

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User reviews

Integratons

Media & Screenshots

Alternatives

	CloudTalk (1297) Get Quote Get Quote	Bright Pattern (95) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.6/10	9.2/10
User Ratings	4.4 (1099)	4.5 (79)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	Not Available
Pricing Plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1099 reviews)	4.5 (based on 79 reviews)
Rating Distribution	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0
Expert's Review generated by AI	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more
Pros and Cons	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Hitachi Canary melco

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 CallTools 4.9 HoduCC 3.8	Nextiva 4.4 FIVE CRM XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CloudTalk offers Free Trial, but Bright Pattern does not.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for Bright Pattern are unavailable.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CloudTalk vs Bright Pattern vs Nextiva

CloudTalk

Bright Pattern

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure